Oliver Wyman - Culture and Engagement Strategic Change Lead - Dallas/NY

About Oliver Wyman

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Job overview

This role serves as a strategic execution lead within the Americas Culture Strategy & Colleague Engagement team, driving execution of culture and engagement initiatives across the Americas by managing projects and delivering measurable outcomes. At this pivotal growth stage, the firm requires deliberate efforts to strengthen its cultural fabric to lead in an AI-first world, and support our growth strategy.

Operating with a structured problem-solving approach, this role will lead high-priority, cross-functional initiatives that enhance and strengthen our organization’s culture and enhance colleague connectivity in service of greater retention, growth, and performance. This role will partner across the region to diagnose organizational challenges, pilot new solutions, and help embed scalable ways of working into existing business processes. This role is ideal for someone who enjoys solving ambiguous problems, exploring and uncovering possibilities, working directly with senior leaders, and investing in initiatives that improve culture and colleague experience.

Key Responsibilities:

Lead Strategic Change Initiatives and Pilots

• Manage high-impact, cross-functional projects from problem definition through implementation

• Translate broad strategic priorities into structured workplans, milestones, and measurable outcomes.

• Drive execution across multiple stakeholders while ensuring initiatives remain on track, picking up the pen to drive these initiatives as needed

• Design pilots, measure outcomes, and refine solutions based on feedback and results

• Partner with business leaders to embed successful pilots into day-to-day operations and existing business processes

Diagnose Organizational Challenges

• Apply structured, hypothesis-driven problem solving to identify root causes of business and organizational challenges related to culture and colleague engagement

• Gather and synthesize qualitative and quantitative insights through interviews, focus groups, data analysis, and research

• Develop recommendations that balance business needs, colleague experience, feasibility, and long-term scalability

Partner Across the Business

• Build strong working relationships across the region and all staff types, Industry and Capability Practices, Functions, and leadership teams

• Influence stakeholders without direct authority to drive alignment and execution

• Act as connective tissue across teams to ensure solutions are practical, scalable, and adopted successfully

Support Executive Decision-Making

• Prepare presentations and analysis to inform leadership decisions on culture and engagement priorities, presentations, and recommendations, synthesizing complex information into clear, actionable insights

• Help Leaders navigate tradeoffs, prioritize initiatives, and make informed decisions

• Develop and track regional metrics to evaluate the effectiveness of culture and engagement initiatives; provide regular reports and insights to steer team priorities

Required Skills and Attributes

• 5+ years of experience in management consulting, corporate strategy, transformation, organizational effectiveness, or a similar analytical role

• Strong structured problem-solving skills with the ability to bring clarity to ambiguous challenges

• Demonstrated experience managing complex projects involving multiple stakeholders

• Strong project management skills, with the ability to balance multiple priorities and drive initiatives to completion

• Experience gathering and synthesizing qualitative and quantitative insights into actionable recommendations

• Exceptional written and verbal communication skills, including executive-level presentation development

• Comfort moving between strategy development and hands-on execution

• Curious, proactive, and energized by building new solutions rather than maintaining existing processes

• Collaborative and low ego, with a strong bias toward teamwork and shared outcomes

• Passion for driving initiatives targeted at improving culture, colleague engagement; prior experience with culture, operating model design (desirable)

The applicable base salary range for this role is $115,000 to $150,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.