Senior Services Remote Sales Representative I

As a Senior Services Remote Sales Representative, you will be responsible for driving the growth of Schneider Electric’s Services business through remote sales activities. Leveraging digital communication channels, you will develop strong customer relationships, identify new business opportunities within the installed base, manage and drive service contract renewals, convert inbound leads, and contribute to sustainable revenue growth. Working closely with cross-functional teams, you will provide value-driven service solutions that help customers improve operational efficiency, reliability, and sustainability.

Key Responsibilities

• Manage an assigned portfolio of existing customers and identify opportunities to grow the Services business.

• Own and proactively manage the end-to-end renewal process for service and maintenance contracts, ensuring timely follow-up and maximizing renewal rates.

• Monitor contract expiration dates, engage customers throughout the renewal cycle, and negotiate contract renewals.

• Identify upselling and cross-selling opportunities across the Services portfolio.

• Qualify and convert inbound leads into sales opportunities.

• Engage customers through phone calls, virtual meetings, email, and other digital communication channels.

• Support Sales and Marketing campaigns to generate new business opportunities.

• Prepare quotations, manage sales opportunities, and maintain accurate CRM records.

• Build long-term customer relationships by understanding customer needs and delivering value-based service solutions.

• Collaborate with internal stakeholders, including technical, operations, and sales teams, to ensure an excellent customer experience.

• Effectively manage the sales pipeline and provide accurate sales forecasts.

• Achieve or exceed assigned sales targets and key performance indicators (KPIs).

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related field.

• Minimum 3–4 years of experience in B2B Sales, Inside Sales, Account Management, or Service Sales.

• Experience managing service contract renewals and customer retention activities is highly preferred.

• Experience in remote or digital sales environments is preferred.

• Experience selling service agreements, maintenance contracts, or technical solutions is an advantage.

• Strong customer relationship management and negotiation skills.

• Excellent communication and presentation skills.

• Ability to manage multiple priorities and work independently.

• Proficiency in CRM systems and digital sales tools.

• Results-oriented with a customer-centric mindset.

• Fluent in English; additional languages are considered a plus.

Success Measures

Success in this role will be measured by:

• Achievement of sales and revenue targets.

• Service contract renewal and customer retention rates.

• Growth of the existing customer portfolio.

• Lead conversion and pipeline performance.

• Customer satisfaction and relationship development.

• Effective execution of remote sales strategies and campaigns.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.