Entry Level
HAP_HLL_Customer Service (Chinese)
Company Description
SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Job Description
Receive sample, check test request form & sample size Register job no. (VNHL & BOSS no.), prepare quotation and send to client. Clarify unclear information about KAM program Check client payment status (contract or in advance) and follow debt
Handle client inquiries (collect info from the related team) Handle revised report as client request Handle internal queries on order status Monthly/ Weekly summary for account handling
Other assignments upon getting request
Qualifications
University level or higher Good communication & Office skills Good in Chinese, basic English
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