Mid-Level
SAP SD consultant for Application support and Maintenance
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities:
As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI’s and to the customer satisfaction with Quality resolutions. Required skills:
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Domain expertise in Sales and Distribution
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Should have thorough knowledge on Sales Order Management.
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Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.
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Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge
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Very Good experience in Job setups, process and Job error analysis
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Strong experience in Delivery , Shipments, Picking , packing , WM interface topics,
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Pricing: Configuration, error analysis.
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Credit Management, Availability check, Revenue recognition, Credit/Debit Memo
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Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing
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Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow
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Abap Debugging skills, SO10 text maintenance is preferred
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Very good knowledge in LSMW.
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Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage
Desired Skills:
- SAP certification in Sales and Distribution, S/4 Hana, ITIL certification
General
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Excellent problem-solving, consulting and decision-making skills.
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Handling incident, problem tickets, service and change request in SAP SD.
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Mentoring, guiding, supporting and directing associates.
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Good communication and interpersonal skills.
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Should be able to work independently with minimal supervision
Qualifications
Educational qualification:
B.Sc/BE/BTECH/MBA
Experience :
4-6 years in SAP SD consulting
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