Tech Services –Associate & Engagement Manager – London

Oliver Wyman – Tech Services - Associate & Engagement Manager

WHO WE ARE

Oliver Wyman is a global management consulting firm. We work with clients through their most defining moments, combining deep industry knowledge, specialized expertise, and the power of perspective to help them adapt, grow, and thrive.

We believe diverse perspectives make the work stronger. Our consultants bring different backgrounds, experiences, and ways of thinking to help solve complex problems and create lasting impact for clients, colleagues, and communities.

At Oliver Wyman, we are proud of the values that we aspire to live by. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.

THE PRACTICE

The Tech Services team within the (Consumer, Telco & Technology) practice helps industry leaders in the technology/software and private equity industries develop value growth strategies, improve operations, and maximize organizational effectiveness.

Our Tech Services clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers: enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies; high tech; and software companies. We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results.

We are now looking for outstanding professionals with expertise in the Tech Services sector to join our dynamic and vibrant team in this space. This is your opportunity for a rewarding, long-term career within a dynamic, entrepreneurial environment —where your impact will be valued and your professional growth actively supported.

THE ROLE AND RESPONSIBILITIES

Experienced professionals bring us the know-how to make lasting change for our clients and our company. We are not typical ‘management’ consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse and entrepreneurial partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.

ASSOCIATES: will effectively break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements project managing with the support of a senior team. You will plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations, and work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues will look to you for unique insight into the subject area which they have chosen.

ENGAGEMENT MANAGERS are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial hypothesis based on deep industry and function know-how through convergence on a solution. You will ensure that recommendations are bold, practical, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of project leadership and stakeholder management capabilities. You will need great communication skills and the ability to forge strong relationships.

YOUR ATTRIBUTES AND EXPERIENCE

Clients hire Oliver Wyman for strategy design and deep expertise. The ideal candidate will have most of the following:

• At least 6 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization) or with industry experience from a strategy department or in-house consulting.

• A strong background in strategic problem solving.

• Strong analytical and synthesis skills and ability to conduct and leverage sophisticated analyses to identify trends, draw conclusions and present recommendations.

• Outstanding written and verbal communication skills in both formal and informal settings.

• Willingness to travel part of the working week.

• Know-how to take the initiative, seek out opportunities to learn new skills and put the ones you’ve already got to great use.

• Not just intelligence, but creativity too: you’ll be ready to come up with novel ideas to solve our clients’ biggest problems.

• An undergraduate or advanced degree from a top academic program.

• Fluent in English.

• A willingness to work fluidly and respectfully with our incredibly talented team.

Why join us?

You can be your best here.

• At Oliver Wyman, you will find meaningful work, talented people, and a culture built on trust, support, and growth.

Create solutions that have impact

• Help clients solve their most defining organisational and transformation challenges.

• Work on projects spanning operating model design, organisation effectiveness, workforce transformation, culture and behavioural change, and transformation success that create lasting value for clients, industries and society.

• Be part of teams that measure success not just by deliverables, but by the difference created together.

Develop as a leader

• Lead workstreams and develop expertise that colleagues and clients seek out.

• Mentor junior consultants while continuing to strengthen your own leadership capabilities.

• Take ownership of client relationships and increasingly complex engagements.

Learn without limits

• Continue developing specialist expertise through challenging projects, formal learning and collaboration with global Organisational Performance experts.

• Work alongside colleagues across industries and capabilities while building your own Organisational Performance profile.

• Build a sustainable career supported by coaching, mentoring, career advisors, talent managers and continuous professional development.

Thrive in a vibrant and inclusive culture

• Work with genuine colleagues who stand by their beliefs, collaborate across differences, and support one another.

• Be part of an open, inclusive, and entrepreneurial culture where diverse perspectives strengthen our work.

• Connect with colleagues through employee resource groups, office communities, and social activities.

Experience rewards that work for you

• We believe in flexibility, including hybrid working, and in helping colleagues build sustainable careers.

• Over time, you'll have access to opportunities, programs, and experiences designed to help you perform, grow, and thrive—including non-profit fellowships, sabbaticals, and externships.

• Enjoy competitive local benefits designed to support your well-being, development, and life outside work.

HOW TO APPLY

If you like what you’ve read, we’d love to hear from you.

If you’d like to learn more about the firm during your application process, please visit www.oliverwyman.com/careers,

Oliver Wyman is an equal opportunity employer.

Our commitment to diversity is genuine, deep and growing. We’re not perfect yet, but we’re working hard right now to make our teams balanced, representative and diverse.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.