Responsibilities

• Lead HR Digitization Strategy, identify gaps and drive the HR improvement projects across the sectors & within the BUs.

• Lead and manage “day to day” operations of the HR information systems team.

• Optimize HRIS systems to meet workforce requirements, crafting opportunities for automation, reduction of manual processes and simplification of processes that help drive accuracy and completeness.

• Accountable for the configuration, integration and ongoing operations of all HR information systems, platforms and tools in coordination with GHRO team.

• Ensure business requirements / Process gaps are successfully translated into system performance.

• Evaluate and analyse sector/local systems performance in close collaboration with IT to maximize efficiency and minimize risk.

• Proactively Introduce new HR technologies, like AI, RPA to meet emerging business needs/requirements that drive end-user satisfaction and business results.

• Manage EC & HR Downstream tools data security requirements, ensure full compliance & data governance is in place for critical employee data.

• Periodically review role based permissions on who access to which information and action (as per global guideline on defining groups, creating roles and assigning roles to the group).

• Lead vendors consolidation initiatives on Payroll to ensure data quality and efficiency.

• Manage sector third-party vendors relationships (e.g., Allsec, Excelity); engage with third-party partners to improve performance, business reviews and pricing as it relates to HR technology and process improvement.

• Communicate HR system issues and enhancements to system owners/end users.

• Act as Data Governance Gatekeeper for any system related changes.

• Work in close partnership with Global HR Systems lead in implementing any technological improvements for Global platforms (EC, MyP&D, ICIMS..etc.).

• Act as custodian for sector specific technologies (ERC, HR Repository).

• Liaise and monitor with Service Centre all APAC CRs, QBs, Mass Upload, etc.

• Ensure consistent coaching and knowledge transfer to the team and monitor improvement.

Qualifications

• Experience in HR process improvement and management, operations, system enhancements, and shared services; leverage lean practices to streamline HR service delivery.

• Strong architecture skills with ability to ensure diverse portfolio of systems and tools integrate flawlessly to meet end user and business requirements in most effective and efficient manner.

• 8+ years of general professional experience in the area of Data Management & Systems including at least 3 years of managerial experience and at least 5 years of experience in HR Data Management.

• Experience of working across a sector/ different countries would be preferable.

• University degree preferably a MBA.

• Practical knowledge of SLAs and workload management.

• Time management – ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity.

• Co-ordination/planning/resource allocation – ability to bring together different people with conflicting schedules/ideas and meet deadlines.