Oliver Wyman – Organisational Performance – Senior Consultant & Associate & Engagement Manager

Who we are

Oliver Wyman is a global management consulting firm. We work with clients through their most defining moments, combining deep industry knowledge, specialized expertise, and the power of perspective to help them adapt, grow, and thrive.

We believe diverse perspectives make the work stronger. Our consultants bring different backgrounds, experiences, and ways of thinking to help solve complex problems and create lasting impact for clients, colleagues, and communities.

At Oliver Wyman, we are proud of the values that we aspire to live by. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.

The Organisational Performance team (within the Performance Transformation practice) assists our clients in designing, activating and sustaining high-performing organisations so that they can achieve their strategic goals and deliver lasting business impact. Our approach combines rigorous organisation and operating model design with people-led transformation and change management, helping clients build the right structures, capabilities, behaviours and performance disciplines to succeed in complex transformation environments. Our core work is divided into 4 pillars:

Organisation & Operating Model Design: Support clients in designing target operating models, strategic organisational structures, accountabilities, roles and skills, location models and workforce plans that strengthen organisational health and enable future growth.

Organisational Efficiency: Help clients improve organisational cost, performance and transparency through efficiency diagnostics, cost and FTE benchmarking, spans and layers analysis, G&A cost reduction, finance and HR transformation, Global Business Services design and sustainable cost management.

Change Management and Transformation Success: Enable clients to deliver successful transformations through people-led change, transformation set-up, transformation office design, change effectiveness diagnostics, leadership engagement, communications strategies, workshops and activation programmes.

Culture, Behaviour and Change: Support clients in shaping the culture and behaviours required for transformation success, including culture assessments, behavioural change capabilities, leadership activation, leadership assessment, cultural integration and scaled engagement interventions.

Our team is seeking extraordinary individuals with deep expertise in organisation design, operating model transformation, efficiency improvement and people-led change to support our continued expansion in this high-growth area.

What you will do

You will play a pivotal role in shaping client engagements from problem definition through implementation. Working alongside colleagues and clients, you will help organizations solve complex technology and transformation challenges while supporting the development of junior consultants.

You will:

• Lead workstreams across organisation transformation engagements, structuring analyses and developing actionable recommendations that support client decision-making.

• Help clients design target operating models, organisational structures, governance models, workforce strategies and ways of working that enable sustainable business performance.

• Support organisation effectiveness and efficiency programmes, including organisational diagnostics, workforce planning, cost optimisation and operating model transformation.

• Apply structured problem solving and analytical thinking to complex organisational and transformation challenges, combining quantitative and qualitative insights to develop practical recommendations.

• Develop high-quality client deliverables, including executive presentations, organisation designs, transformation roadmaps, workshop materials and implementation plans.

• Work across industries while building deep expertise in Organisational Performance and collaborating with specialists across Oliver Wyman's global practices.

• Manage and coach junior team members, fostering an inclusive, collaborative and high-performing team environment.

• Build trusted client relationships through clear communication, thoughtful stakeholder management and a focus on delivering lasting organisational impact.

Who can apply?

We are looking for professionals who are passionate about technology-enabled transformation, enjoy solving complex business challenges, and are excited to build a long-term career in strategy consulting.

Required qualifications

3+ years of relevant professional experience in a Tier 1 strategy consulting firm or a comparable strategy, transformation or organisational consulting environment.

Experience in one or more of the following areas:

• Organisation design

• Operating model transformation

• Organisation effectiveness

• Workforce transformation

• Change management

• Transformation management office (TMO)

• Organisation efficiency

• Culture and behavioural change

Undergraduate or advanced degree from a leading university.

Outstanding analytical and problem-solving capabilities with the ability to structure ambiguous organisational and business challenges.

Excellent written and verbal communication skills.

Strong stakeholder management and relationship-building skills.

Willingness to travel as client needs require.

Preferred qualifications

Experience in one or more of the following is advantageous:

• Organisation design

• Target operating model design

• Organisation effectiveness and workforce planning

• Organisation cost optimisation

• Shared Services or Global Business Services design

• Change management and transformation delivery

• Transformation Office design and governance

• Leadership development

• Culture transformation

Why join us?

You can be your best here.

• At Oliver Wyman, you will find meaningful work, talented people, and a culture built on trust, support, and growth.

Create solutions that have impact

• Help clients solve their most defining organisational and transformation challenges.

• Work on projects spanning operating model design, organisation effectiveness, workforce transformation, culture and behavioural change, and transformation success that create lasting value for clients, industries and society.

• Be part of teams that measure success not just by deliverables, but by the difference created together.

Develop as a leader

• Lead workstreams and develop expertise that colleagues and clients seek out.

• Mentor junior consultants while continuing to strengthen your own leadership capabilities.

• Take ownership of client relationships and increasingly complex engagements.

Learn without limits

• Continue developing specialist expertise through challenging projects, formal learning and collaboration with global Organisational Performance experts.

• Work alongside colleagues across industries and capabilities while building your own Organisational Performance profile.

• Build a sustainable career supported by coaching, mentoring, career advisors, talent managers and continuous professional development.

Thrive in a vibrant and inclusive culture

• Work with genuine colleagues who stand by their beliefs, collaborate across differences, and support one another.

• Be part of an open, inclusive, and entrepreneurial culture where diverse perspectives strengthen our work.

• Connect with colleagues through employee resource groups, office communities, and social activities.

Experience rewards that work for you

• We believe in flexibility, including hybrid working, and in helping colleagues build sustainable careers.

• Over time, you'll have access to opportunities, programs, and experiences designed to help you perform, grow, and thrive—including non-profit fellowships, sabbaticals, and externships.

• Enjoy competitive local benefits designed to support your well-being, development, and life outside work.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.