QA EXECUTIVE

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025 requirements.

• Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.

• Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.

• Assist in communicating and follow up with local authorities for various accreditations and certifications.

• Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.

• Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)

• Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.

• Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc

• Assist in root cause investigation for non-conformities and customer complaints and thereby develop an adequate procedure to prevent recurrence.

• Assist in providing quality and regulatory related advices to Sales / Laboratory team.

• Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.

• Responsible to support, guide and train users for LIMS.

• Responsible to troubleshoot issues related to LIMS.

• Responsible to establish SOP / work instructions for LIMS.

• Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.

• To adhere to SGS Business Principles and Quality Policy.

• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor degree in Science, Chemistry or related field from recognized university/college.

• Experience in internal audit or relevant analytical laboratory testing activities is an advantage.

• Knowledge in MS ISO/IEC 17025 requirements.

Additional Information

• Able to understand/knowledge of standard test method or procedures.

• Able to communicate, coordinate and motivate a team towards a common goal.

• Good interpersonal and communication skills.

• Energetic, flexible and innovative.

• Able to work independently and to coordinate several activities simultaneously.

• Good in communication, read and write in English and local language.

• Acts quickly and decisively.

• Knowledge in Microsoft Office (such as: Microsoft Word, Excel, Power Point, & etc.),