Waiter (M/F) - Tivoli Estela Golf & Lodges

Date: Jul 21, 2026

Location: Póvoa do Varzim, PT Portugal

Department: Food and Beverage

Join Tivoli Hotels & Resorts, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations.

Immerse yourself in Tivoli’s philosophy and its long-lasting heritage, that stands out in mature and new emerging markets, from iconic destinations in Europe to Middle East, from Brazil to Greater China.

Embrace the timeless, dedicated and distinctive essence of Tivoli Hotels & Resorts. We believe in creating bene vivere experiences inspired by timeless hospitality, inviting our guests to live in the moment, encompassing extraordinary service, innovative contemporary F&B, while providing insider destination knowledge.

What will be your mission?

As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience.

What will you do?

• Provide excellent customer service that promote satisfaction.

• Welcome and acknowledge all guests according to company standards.

• Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).

• Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.

• Be aware and offer the different products and services available at the hotel’s restaurant.

• Review daily specials and changes on the menu with the correspondent F&B team.

• Handle restaurant reservations.

• Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.

• Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.

• Fulfill processes and procedures related to product set ups, quality and service according to brand standards.

• Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.

• Identify opportunities to increase the F&B Department income by Upselling.

• Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests.

• Follow all relevant health department rules/regulations and all customer service guidelines.

What are we looking for?

• Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable.

• Vocational training on hospitality/F&B.

• Fluency in local language and knowledge of English is highly valuable.

• Working knowledge of various computer software programs (Microsoft Office, POS, etc).

• Customer service focus.

• Active listening and effective communication skills.

• Focus on detail.

• Sales oriented.

• Ability to work on your own and as part of a team.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities;

• Career development opportunities full of national and international challenges.;

• Wide range of training programmes to enhance your skills;

• Wellbeing initiatives, including flexible working conditions;

• Team member recognition programmes, including Memorable Dates;

• Ability to make a difference through our sustainability programme and volunteering initiatives;

• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme;

• Integration in a dynamic team, focused on a service of excellence;

• Compensation commensurate with the role;

• Ongoing Training Plan to enhance career development;

• Access to the e-learning training platform;

• Possibility of functional, national and/or international mobility;

• Additional Dismissal Day to Celebrate Anniversary Day;

• Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants;

• Health insurance;

• Meal Card;

• Free uniform and access to laundry room for uniform cleaning;

• Participation in various internal actions and in social and environmental responsibility projects;

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.