Sales Support Operations & Analytics Specialist

Mission:

The role is focused on ensuring the efficient operation of internal processes and digital platforms, as well as improving customer experience through data analysis, process optimization, and the implementation of sales support tools. It includes participation in the implementation of changes that directly impact business results, process quality, and customer service levels.

Location & commitments: full-time job Kiev office

Your manager: Olga Bohdan

Your IMPACT:

• Administration and development of internal platforms (MySchneider, EDI, OneQuote, SAP Bridge, etc.)

• Implementation, testing, and optimization of digital sales tools

• User support, training, and ensuring proper system usage

• Ensuring data consistency across systems

• Reporting & dashboards (BFO) + analytical insights and recommendations

• Order management (services and projects) + SAP key user role

• Monitoring processes (orders, deliveries, open lines) and driving improvements

• Identifying inefficiencies and leading change requests with global teams

• Maintaining process documentation and supporting continuous improvement

• Cross-functional collaboration with Sales, Finance, Supply Chain, CS&Q, and Customer Care

Your Profile:

• Analytical thinking and data handling

• Data analysis and interpretation (basic level)

• Digital literacy

• Customer orientation

• Understanding of sales processes

• Experience with CRM and ERP systems (SAP) and digital tools

• Attention to detail and structured approach

• Communication and teamwork

• Proactiveness in process improvement

• Basic change management skills

Our Offer:

• Exciting job in an international company, with opportunities to lead and contribute to different projects & actions.

• Official employment, official competitive salary.

• Total - 25 days paid vacation per year + additional paid vacations due to family reasons.

• Yearly bonus (based on year objectives, company’s revenue).

• Work in an open, diverse and supportive team of professionals.

• Special training tailored to your needs and career goals + free Coursera.

• Medical and life insurance.

• Partial compensation for English courses or gym – UAH 17,000.00 per year, before tax.

• Partial meal allowance – UAH 5,000.00 per month, before tax.

• Corporate car, laptop and mobile phone.

• Free sessions with a psychologist for employees and family members.

• E-library.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.

• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives.

• Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

• Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

• Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.