Business Development Leader – Service Cooling - India

Role: Business Development Leader – Service Cooling - India

Location: India

Objective: Own and scale the Cooling Service business in the assigned geography, driving growth, profitability, and installed base penetration. Embed a ONE-BUSINESS approach across greenfield and installed base environments.

Key Accountabilities

• Own full P&L accountability for Cooling Service (orders, growth, gross margin)

• Define and execute service strategy aligned with market maturity and business priorities

• Drive adoption of ONE-BUSINESS approach across Greenfield markets

• Partner with local Cooling Business Leader to align commercial priorities and execution

Core Responsibilities

• Define installed base strategy, segmentation, and service penetration roadmap

• Identify, prioritize, and convert service opportunities:

  • Maintenance contracts
  • Retrofit and modernization
  • Spare parts programs

• Lead lifecycle customer engagement at strategic level in coordination with C&SP organization

• Own asset lifecycle performance and customer retention strategy

Scope of Activities

• Greenfield, Brownfield and Installed Base ownership and segmentation

• Service opportunity pipeline creation and conversion discipline

• Lifecycle risk assessment and mitigation actions

• Localization of service offerings in partnership with Marketing and Service Offer Management

• Drive retrofit and modernization growth, including alignment with dedicated Ecofit/Modernization engineering capabilities

• Build and maintain senior-level customer relationships across the asset lifecycle

What Matters

• Ability to combine strategy and execution in a service-driven business

• Strong commercial ownership with end-to-end accountability

• Deep understanding of installed base monetization models

• Customer-centric mindset with long-term lifecycle view

• 8+ years in service business development, cooling/HVAC or industrial environment

• Proven track record in driving service growth and margin expansion

• Experience with retrofit, modernization, and lifecycle services

• Strong stakeholder management across commercial, technical, and service teams

• Ability to operate in complex, multi-country environments

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• Country-specific programs and initiatives may be available.

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• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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