Customer Project Manager

Join us as a Customer Project Manager, where you'll lead complex customer projects from start to finish. This role offers the chance to drive efficiency, manage diverse teams, and deliver exceptional results in a dynamic, global environment.

• For the right candidate, we will potentially support a relocation stipend to offset costs (not a full relocation pacage)

What will you do?

• Responsible for managing large customer project orders from initiation to closeout.

• Ensures alignment with customer requirements, including drawings, specifications, and bill of materials.

• Acts as the primary customer contact throughout the project lifecycle.

• Collaborate with Field Sales and internal teams to validate purchase orders and technical/commercial details.

• Oversee full project process: order prep, manufacturing release, shipment, post-shipment support, and financial reconciliation.

• Develop and manage project schedules, ensuring customer expectations are met.

• Coordinate with manufacturing and third-party vendors.

• Lead project execution through kickoff meetings, technical exchanges, and progress tracking.

• Monitor project performance, resolve issues, and ensure timely task completion.

• Recommend alternative products to enhance customer value.

• Foster positive customer relationships through effective problem-solving.

• Attend all site construction meetings every day in person

• Take all admin burdens off FSR's so they can focus on the equipment

• Manage onsite spare parts inventory

• Manage coordination with the plants for warranty issues

• Center/liaison for SE for all site communication

What are the key skills we are looking for?

• Prioritization — advanced level; managing competing demands across multiple projects and stakeholders

• Project Management — intermediate level; leading end-to-end delivery of mono-technology and multi-system integration projects

• Customer Orientation — intermediate level; fostering relationships and ensuring exceptional customer experiences

• Risk Management — intermediate level; conducting assessments and implementing mitigation strategies

• Operational Efficiency — intermediate level; driving cost reduction while maintaining or improving delivery quality

• Communication — intermediate level; coordinating effectively with local and global teams and stakeholders

• Critical Thinking — intermediate level; making sound decisions in ambiguous situations with minimal supervision

• Budgeting — intermediate level; overseeing project financials and ensuring alignment with business objectives

What qualifications will make you successful?

• Must be on-site in Port Washington, Wisconsin

• 4-year degree, or equivalent experience. Industry experience a plus.

• 5+ years of Project Management/Engineering experience and/or 5+ years of Field or technical experience.

• Familiar with Data Center Commissioning and levels of activities

• PMI and CAPM certification a plus

• Good understanding of LVS and ability to read drawings, SLD, and ability to converse technically with FSR’s and the construction team

• Physically capable of working in active construction environments, including navigating terrain, walking long distances, and wearing required personal protective equipment (PPE).

• Strong leadership skills with the ability to guide teams and drive results independently

• Strategic thinker who balances big-picture vision with hands-on execution

• Excellent stakeholder management abilities and comfort navigating complexity with confidence

• Proactive, solutions-oriented mindset focused on continuous improvement and innovation

What's in it for me?

• High-visibility role where your work directly impacts customer success and business outcomes

• Opportunity to lead diverse, global teams across cutting-edge projects and technologies

• Collaborative culture that values autonomy, professional judgment, and career development

• Dynamic environment with exposure to both Capex and Opex initiatives

Ready to make your mark? Apply today and lead projects that matter!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.