Deputy General Manager - Services - Field Service (EZ)

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Designation: Deputy General Manager – Services Sales BD – Kolkata (responsible for Eastern Zone)

Educational Qualification: B.E/ B.Tech – Electrical/ EEE Plus MBA (Preferred)

Ideal Candidate Profile

Experience

10–12 years of experience in:

• Service Sales, Business Development, or Aftermarket Sales

• LV/MV Switchgear industry

• Electrical distribution and industrial automation solutions

• Experience managing regional/business development teams

• Exposure to Eastern Zone markets (West Bengal, Odisha, Jharkhand, Chhattisgarh, Bihar, Assam, Northeast) preferred

Technical Expertise

Strong knowledge of:

• LV Switchgear (ACB, MCCB, MCB, Relays, Capacitor Banks, etc.)

• MV Switchgear

• PCC & MCC Panels

• Protection systems and electrical safety

• Industrial Automation products and solutions

• Retrofitting and panel upgradation opportunities

• Digital retrofit solutions and connected electrical assets

Commercial Skills

• Service sales (Retrofitting & Modernization)

• Channel Partner development

• Customer relationship management

• Enterprise account management

• Bid management and commercial negotiations

• Revenue generation and business expansion

Systems Knowledge

• Salesforce (SFDC)

• SAP

• MS Office (Excel, PowerPoint)

Leadership

• Size and structure of team managed

• Experience handling senior service sales engineers

• Coaching and performance management capability

Business Development

• Achievement against service-sales targets

• Retrofitting and modernization projects closed

• Digitalization opportunities identified and converted

Technical Assessment Questions

Switchgear

• Thorough knowledge on power gear & control gear

• What factors determine whether a switchgear should be retrofitted or replaced?

• How do you identify modernization opportunities in an installed electrical system?

PCC & MCC

• What are the major components of a PCC panel?

• How does an MCC panel differ from a PCC panel?

• Share an example of a successful panel upgradation project.

Digital Retrofitting

• What digital retrofit solutions have you sold or supported?

• How can electrical asset monitoring improve customer ROI?

• Explain a project where digitization generated recurring revenue.

Must-Have Criteria ✅

• 10–12 years in switchgear/service sales

• Strong LV/MV switchgear knowledge

• Experience in retrofitting and panel modernization business

• Team leadership experience

• Service-sales background (AMC, OMC, Spares)

• SAP and SFDC proficiency

• B.E./B.Tech Electrical/EEE (MBA preferred)

• Strong customer-facing and presentation skills

• Presentation Skills

What's in it for me?

• Lead a dynamic team in a high-growth services environment

• Direct impact on strategic customer accounts and revenue growth

• Career development opportunities with leadership coaching and training

• Collaborative, innovative culture that puts customers first

Ready to lead a team that makes a difference? Apply today!

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• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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