CLIENT ADVISOR ANTONIO MARRAS - MILANO

Antonio Marras entered the fashion world almost by chance in 1987. He debuted in Milan with the collection bearing his name in 1999. From the outset, he distinguished himself through his experimentation and his ability to narrate the diverse realities around him, creating fusions between art, music, dance, theatre, and cinema, his great passion.

Remaining impossible to classify as a pure stylist, and fostering dialogue between haute couture and RTW, Antonio Marras remains unique in his genre, applying his personal vision to all the fields he explores.

Fashion is, for him, a link between all other languages, a ground for free expression, a new alphabet that, in his own way, he uses to dialogue with the world and, at the same time, express his own.

Strongly connected to his land of origin, Antonio makes it his strength and his inexhaustible source of research and inspiration. Among the key elements of Marras' style are: meticulous attention to craftsmanship, the search for innovation in new materials, and the re-elaboration of universal concepts. The "ligazzio rubio", which in Sardinian means "red thread", is the unmistakable sign of the maison. A true "fil rouge", a thread of passion, that unites all his creations.

For our Boutique in Milan, we are looking for a Client Advisor.

Responsibilities:

• Welcome customers by promoting the brand's culture and conveying the spirit of Antonio Marras; being a client advisor means being a Brand Ambassador for the brand;

• Finalize store sales targets, constantly monitoring KPIs, using appropriate techniques for effective selling (with particular attention to up-selling and cross-selling);

• Ensure the correct application of the Antonio Marras customer experience (sales ceremony) by providing excellent customer service (pre and post-sales);

• Collect and update customer information, as well as purchase history, to develop a relevant customer portfolio that allows for understanding their needs and purchasing attitudes;

• Contribute to creating a positive work environment and a team based on sharing know-how and best practices;

• Follow visual merchandising guidelines;

• Ensure correct replenishment and effective management of warehouse stock.

Requirements:

• Previous experience in a similar role, preferably in the luxury sector;

• Great passion for fashion, knowledge of trends, and strong sensitivity for the product;

• Excellent sales skills and target orientation;

• Fluent knowledge of English; knowledge of a second language is considered a plus;

• The profile is completed by: flexibility, dynamism, and teamwork, as well as excellent relational skills, curiosity, and initiative.

Workplace: Milan

We support gender equality and promote a fair and inclusive environment. We welcome applications from anyone regardless of their background, recognizing the value of diversity in our work context. Discover more