Legal & Claims Manager, Professional Services Group

We are seeking a Legal & Claims Manager to join our Professional Services Practice (PSP). This is a hybrid role working 2 to 3 days from our New York, NY office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Our Professional Services Practice serves many of the world’s leading law firms, accounting firms and management consulting firms. We help clients design and place Professional Liability, Cyber Liability, Employment Practices Liability (EPL), Management Liability (D&O), Fiduciary, and Property and Casualty (P&C) coverages As a Legal & Claims Manager you will lead complex claim advocacy and collections for PSP clients, helping them achieve optimal outcomes on high‑impact claims.

Skills and experience that will lead to success

• Minimum 10 years of insurance‑related experience with a strong focus on claims, coverage and/or litigation involving:

  • Lawyers professional liability / legal malpractice (E&O) and/or other professional services E&O
  • And One or more of: accountants E&O, management consultants E&O, cyber liability, EPL, or D&O/management liability or Property and Casualty (P&C)

• Demonstrated experience advocating on complex or disputed claims, including direct negotiation with insurers.

• Strong legal and insurance coverage background, including review and interpretation of policy wording.

• Experience working for or with law firms, insurers, or brokers on E&O or financial lines claims is strongly preferred.

• Proven ability to manage multiple matters simultaneously in a fast‑paced environment and meet tight deadlines.

• Strong proficiency with Microsoft Excel and other Microsoft applications; comfort working with claim data and reports and communicating data-driven insights.

• Excellent written and verbal communication skills comma with the ability to explain complex coverage and claim issues to non-lawyers and build trusted relationships with senior stakeholders

Education

• JD or equivalent graduate degree required.

• Bar admission is a plus but not required.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $135,000 to $175,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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