Legal & Claims Senior Manager, Professional Services Group

We are seeking a Legal & Claims Senior Manager to join our Professional Services Practice (PSP). PSP serves many of the world’s leading law firms, accounting firms and consulting firms, helping them design and place Professional Liability, Cyber Liability, Employment Practices Liability, Management Liability (D&O), Fiduciary, and Property and Casualty (P&C) coverages. This is a hybrid role working from our New York, NY office 2 to 3 days a week.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Act as senior advocate and strategic advisor on high‑severity, high‑profile and contested matters for PSP clients, with a primary focus on lawyers, accountants, management consultants E&O, cyber, EPL, D&O and select Property & Casualty programs.

• Independently develop and execute claim and negotiation strategies, including escalation and resolution plans with insurers and reinsurers.

• Represent Aon and clients in senior‑level negotiations with carriers, defense counsel and other key stakeholders, including on significant collection and recovery matters.

• Lead PSP’s claims advocacy framework, standards and best practices, including policy wording, endorsements and claim‑related templates informed by evolving case law and regulation.

• Advise on legal and regulatory developments impacting E&O, cyber, EPL, D&O and related Property & Casualty claims, translating them into practical guidance for clients and colleagues.

• Provide strategic oversight of claim data collection, governance and analytics, partnering with central analytics and operations teams to develop dashboards, trend reports and insights.

• Serve as senior sponsor and expert user of Aon Claims Copilot and related tools, championing technology adoption and new features.

• Act as a senior leader within PSP, partnering with Practice Leaders and product leaders on client strategies and go‑to‑market plans, supporting major new business and retention efforts, and mentoring VP‑level and junior colleagues.

• Oversee internal compliance requirements including file audits, client fee agreements, and non-disclosure agreements.

How this opportunity is different

As Senior Vice President, you will be a senior leader and subject matter expert for PSP’s claims advocacy offering, independently leading our most complex and sensitive claims and shaping advocacy strategy, data insights and best practices across the practice.

Skills and experience that will lead to success

• 15+ years of progressively responsible experience in professional and financial lines insurance with significant emphasis on complex claims and coverage, including:

  • Lawyers professional liability / legal malpractice (E&O) and/or other professional services E&O and
  • One or more of: accountants E&O, management consultants E&O, cyber, EPL, D&O/management liability; experience with Property & Casualty programs is strongly preferred but not required.

• Proven track record as the primary or lead advocate on complex, high‑value or multijurisdictional claims, including coverage disputes and mediations/arbitrations.

• Deep legal and insurance coverage expertise, including drafting and negotiating policy wordings and endorsements.

• Demonstrated ability to operate with a high degree of independence and judgment, making strategic recommendations directly to senior client leadership and Aon executives.

• Experience leading or significantly influencing practice‑level initiatives (e.g., standards, templates, data/analytics programs or product development).

• Advanced proficiency with Microsoft Excel and other Microsoft Office applications; experience with claim systems and analytics tools and comfort working with complex datasets and dashboards.

• Strong communication and relationship‑building skills, with established senior‑level relationships in key insurance markets.

Education:

• JD or equivalent graduate degree required (bar admission preferred).

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $167,000 to $210,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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