Seasonal Benefit Enrollment Counselor - Virtual

Work from home opportunity As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group virtually with start dates beginning in September 2026. Your Impact As An Associate On Call Benefit Enrollment Counselor

Job Responsibilities:

• Virtually attend orientation and client training

• Elevate the enrollment experience of our client’s workforce

• Proficiency in the benefit enrollment cases which have been assigned

• Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment

• Be polite and courteous to all customers and staff.

• Maintain a professional demeanor at all times

• Regular and timely attendance

• Adhere to all work and break schedules

• Work remote flexible schedules (day or evening), based upon workload and client requirements

• Communicate information thoroughly and perform work completely and accurately

• Enter information accurately into the enrollment system

• Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.

• Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company

• Perform all other related and compatible duties as assigned.

• Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities

• Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.

You Bring Knowledge and Expertise

Required Experience:

• Experience in Customer Service and/or sales experience in person and over the phone

• Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy

• Proficiency in computer skills including the ability to navigate dual computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for remote work environment

• Ability to work in a team environment

• Ability to work a flexible 8 hour shift with call center hours of 8am-8pm

• Ability to flexible for on call work with peak season of September to December

• Ability to work from home, any location within the United States

Preferred Experience:

• 1 + years of experience in Customer Service and/or sales experience in person and over the phone

• Benefits experience

• Bi-lingual Spanish

Education:

• High school diploma or equivalent.

• College degree preferred.

• Responsibility and/or an equivalent combination of education and experience.

Aon offers a benefits package for temporary and seasonal employees who will work 20 or more hours per week including: medical, dental, and vision insurance at the employee’s expense, critical illness insurance, 10 company holidays per calendar year (paid, if eligible), paid sick leave as provided under state and local law, and a 401(k) savings plan with employer contributions. Eligibility for benefits are governed by the applicable plan documents and policies.

#INSERT-LI-ID-HERE #LI-REMOTE 2579680