Hub Leader - Captive & Insurance Management

Hub Leader (Captive & Insurance Management) – UK, Guernsey and Isle of Man

Aon Captive and Insurance Management (ACIM) is seeking an experienced Director level professional to join the ACIM EMEA leadership team as a Hub Leader. The Hub Leader will be accountable for a group of captive management offices within the EMEA region – UK, Guernsey and Isle of Man. You will lead the Hub’s strategy, financial performance and people agenda, ensuring delivery of high-quality captive and insurance management solutions in line with Aon’s global strategy, the Aon Impact Model and all applicable regulatory requirements.

This role can be based in the UK, with flexibility on location at one of Aon’s offices around the country or in our Guernsey or Isle of Man offices. We work in a hybrid way, with the option to work virtually 2 days per week. Regular travel within the Hub/region will be required.

Aon is in the business of better decisions! At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Strategy, Financial & Operational Leadership

• Take ownership for the establishment of a new UK domicile in line with upcoming UK captive regulations.

• Develop and deliver strategic and annual business plans for the Hub, aligned with ACIM growth and margin targets.

• Own the Hub P&L monitor and improve financial, operational and risk performance across each office.

• Lead strategic and operational improvement initiatives and ensure sharing of best practice across the Hub.

Client & Market Leadership

• Ensure client-centric service and fair treatment of clients across all Hub offices.

• Oversee relationship management, service delivery and strategic account development for key clients; personally lead selected priority relationships.

• Drive new business and organic fee growth, supporting local teams in sales, renewals and cross-sell opportunities.

• Support offices in meeting local regulatory and client requirements and participate in relevant thought leadership and market initiatives.

People Leadership & Culture

• Set the tone from the top and embed the Aon United culture across Hub offices.

• Lead and develop office leaders and their teams, with clear objectives, robust performance management and succession planning.

• Attract, retain and develop diverse, high-calibre talent; build cohesive, high-performing, collaborative teams.

Risk, Compliance & Governance

• Ensure all offices operate in line with the ACIM Risk Management Framework, Aon policies and local regulations.

• Oversee the Hub’s risk profile and ensure appropriate controls, remediation actions and standards of business conduct.

• Fulfil apportioned regulatory responsibilities associated with the role.

Collaboration & Change

• Partner with colleagues across Aon (e.g. Commercial Risk, Reinsurance) to embed ACIM’s value proposition in client solutions.

• Lead or support key change and transformation initiatives across the Hub.

• Represent Aon and the Hub with regulators, industry bodies and other external stakeholders as required.

Skills and experience that will lead to success

• Significant senior management experience in insurance, captive management, brokerage or related risk/consulting environment.

• Proven track record leading a regulated business with full P&L responsibility.

• Deep understanding of captives, risk financing and relevant regional regulatory frameworks.

• Demonstrated ability to develop and execute strategic and annual business plans and deliver profitable growth.

• Excellent relationship management skills with senior executive / C-suite clients.

• Strong commercial, financial and analytical skills.

• Excellent communication, influencing and presentation skills; able to operate across cultures and with diverse stakeholders.

• Professional qualification in insurance, finance or risk (e.g. ACII, CPCU, CPA, CA, ACA or equivalent).

• Experience working with multinational clients and/or multiple captive domiciles. – preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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