Mid-Level
Business Analyst 2 - ANC (Night Shift)
Business Analyst 2 - ANC (Night Shift)
Requisition identifier: 202604689 Location: Philippines Employment type: Full time
Description
Performance Objectives
-
Ensure that all documentation starts from baseline and adheres to standards; communicate back to base team suggestions for changes or enhancements to standard documentation.
-
Attends client meetings relevant to the components they have responsibility for, to establish client relationship and ensure complete understanding.
-
Responsible for developing requirements documentation.
-
Responsible for system configuration based on client requirements.
-
Responsible for creating test plans, and testing system changes and enhancements to ensure completeness and accuracy. Regression testing as necessary based on the nature of the system change/enhancement.
-
Identify reporting needs and requirements.
-
Understand SOW and be responsible for change order identification and assist with providing work and hours necessary to draft the change order.
-
Work closely with developer to ensure project requirements/requests for changes are understood and within standards.
-
Provide guidance to other team members regarding best/standard practices.
-
Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date.
-
Escalate concerns with ability to meet due dates to Project Manager.
-
Train and help transition ongoing processing requirements to Business Systems Administrator.
-
Lead client requirements meetings as needed.
-
Maintain and update all requirements documents, ensuring adherence to standards.
-
Research issues and cases to determine root cause and provide impact analysis for ongoing issues and changes and requests for new functionality.
-
Addresses all calc or data issues that impact carriers.
-
Assist PM with development of Project Plan for open enrollment and significant change orders.
-
Responsible for any vendor file updates and ongoing support.
-
Provide training for client on large-scale change orders to client, Benefits Outsourcing Center and Service Center, as needed.
Qualifications
The Requirements
-
Desire to learn, accept new challenges, and have fun!
-
2-4 years’ experience as a Business Analyst
-
Understanding of the fundamentals of health and welfare and broader benefit plan design preferred
-
Ability to complete Willis Towers Watson Business Analyst training program
-
Intermediate to advanced SQL skills
-
Experience with relational databases including SQL, Oracle or Access preferred
-
Experience with test plan creation, testing procedures and test plan execution
-
Strong analytical, integrative and problem-solving skills
-
Solid interpersonal skills and client service orientation
-
Ability to work both independently and on client teams, including virtual work teams with members in different geographic regions
-
Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities
-
Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement
-
Ability to work extended hours as needed
WTW is an Equal Opportunity Employer
Sign up to apply and find out right away if you're a fit.
Is this role right for you?
Your agent will tell you — in seconds.
Sign up and I'll tell you right away how well WTW matches you — what you already have, and what's missing. Then I stay on it: I search for you and only write when I find something worth your time.