MAITRE

Date: Jul 17, 2026

Location: Lima, PE Peru

Department: Food and Beverage

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

As Maitre, you will be responsible for managing and organizing the activities and services of a hotel F&B outlet (restaurant, lounge, room service, etc.) in the hotel's continuing effort of delivering outstanding guest service and financial profitability.

What will you do?

• Manage day-to-day operations, ensuring processes and procedures related to product set ups, quality and service and meeting brand standards.

• Organize, coordinate and assign the activities, tasks and shifts of the restaurant staff.

• Supervise service of all F&B team members for all areas under his/her responsibilities.

• Ensure that team members know and offer the different products and services available at the hotel’s restaurant.

• Make sure that all information communicated by hotel in-house commercial department is received and properly executed by the F&B team.

• Together with the relevant responsible, work in the menu planning according to the company's quality criteria.

• Supervise the assembly of the hotel rooms in the organization of events, organizing the layout of the rooms based on the information transmitted by the commercial department.

• Maintain a direct and frequent contact with guests to ensure that their expectations are meet.

• Demonstrate an excellent knowledge of frequent guests paying attention to their preferences.

• Handle and monitor comments, suggestions and complaints from guests, creating and executing action plans.

• Develop and implement procedures for managing quality of F&B areas.

• Identify opportunities to increase the F&B Department income by Upselling.

• Control the expenses within all areas under his/her responsibilities and participate in the preparation of the annual departmental budget.

• Recruit, interview and train team members.

• Provide supervision, feedback and recognition to the team members on their performance and development.

• Ensure compliance with health, safety, sanitation and alcohol awareness standard.

What are we looking for?

• At least 2-3 years’ of F&B supervisory experience developing similar functions in other hotel chains or related industries.

• Vocational training on hospitality/F&B.

• Fluency in local language is a must and knowledge of English is highly valuable.

• Working knowledge of various computer software programs (Microsoft Office,TMS, etc) and POS system.

• Results driven and focus on detail.

• Outstanding organizational and leadership skills.

• High level of commercial awareness and sales capabilities.

• Interpersonal and communication skills.

• Ability to recognize and resolve problems efficiently.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.

• Career development opportunities full of national and international challenges.

• Wide range of training programmes to enhance your skills.

• Wellbeing initiatives, including flexible working conditions.

• Team member recognition programmes, including Memorable Dates.

• Ability to make a difference through our sustainability programme and volunteering initiatives.

• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.