Room Attendant - PM

At JOIA Aruba by Iberostar we are looking for Room Attendant - PM to join our Housekeeping team, but before knowing more about the position, we think it's important that you learn a little about us:

• We are a 100% family business (specifically, a family of more than 30,000 employees).

• We are operating in 35 countries and our headquarters is based in Palma de Mallorca.

• Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, all our actions are aligned with them.

• We are pioneers in sustainable tourism (Check out our Wave of Change movement to learn more).

If this sounds interesting to you... maybe this is your place! :)

Your main mission as a Room Attendant - PM is to maintain the cleanliness, presentation, and functionality of guest rooms and public areas during the afternoon and evening shift. This position supports the Housekeeping Department by responding to guest requests, servicing stay-over and late-arrival rooms, replenishing supplies, and ensuring all accommodations meet the luxury standards of JOIA Aruba by Iberostar. The PM Room Attendant plays an essential role in delivering exceptional guest experiences through attentive service, efficiency, and attention to detail.

As a Room Attendant - PM, What will your day-to-day work be like?:

• Clean and service assigned guest rooms during the afternoon and evening shift according to JOIA Aruba by Iberostar standards.

• Respond promptly to guest requests, including delivery of towels, linens, amenities, pillows, blankets, cribs, and other requested items.

• Refresh stay-over guest rooms as assigned, including making beds, replenishing amenities, replacing towels, and sanitizing bathrooms.

• Prepare vacant rooms for late arrivals and VIP guests.

• Assist with evening room inspections and ensure all assigned rooms meet quality standards.

• Maintain cleanliness of guest corridors, service areas, linen closets, elevators, and housekeeping storage rooms.

• Replenish housekeeping supplies and maintain an organized housekeeping cart.

• Communicate any maintenance issues, breakages and complaints to Supervisor or Manager immediately

• Support the Team during peak occupancy periods when needed.

• Collaborate with Front Office, Engineering, Laundry, and other departments to ensure seamless guest service.

• Follow all hotel health, safety, sanitation, and security procedures.

• Maintain guest confidentiality and respect guest privacy at all times.

• Complete assigned duties efficiently while meeting departmental productivity standards.

• Deal with Lost and Found Items promptly.

• Must be able to understand and follow written or oral instructions and communicate effectively with colleagues and visitors.

• Participate in departmental meetings and ongoing training.

• Must be flexible and willing to take initiative in identifying and performing work that needs to be done.

Who is the ideal person for this position?:

Academic Qualification: Basic Education

Experience: 1 year experience in specific position

Qualifications:

• Previous experience in housekeeping or hospitality is advantageous.

• Strong attention to detail and organizational skills.

• Ability to work efficiently both independently and as part of a team.

• Physical ability to perform repetitive tasks and lift moderate weights.

• Knowledge of basic cleaning techniques and proper use of housekeeping equipment.

• Basic English and Spanish communication skills.

Our proposal for you:

You will work in a stimulating, inspiring, multicultural and innovative environment, committed to people, values and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all levels of the organization and with global impact.

We offer you the opportunity to be part of a great company and develop your career with us and enjoy:

• Attractive salary package.

• Company benefits.

• Opportunity for progression within the company: variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.

• Work in an inspiring environment that is committed to people, values and a responsible tourism model.

• You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.

What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer! :) #WeAreIberostar.