About Us

At LexisNexis, we're more than a legal and professional services company — we're a global team using data, technology and AI to drive real change across the legal, regulatory and compliance industries.

With 11,800 colleagues across 150+ countries, we help customers make smarter decisions, improve productivity and achieve better outcomes.

The Opportunity

Are you passionate about business transformation, operational excellence, and using AI and automation to improve business performance?

We're looking for a commercially minded GTM Sales Effectiveness Manager to drive sales effectiveness, operational performance and strategic transformation across our APAC business.

Reporting directly to a Senior Leadership Team member, you'll partner with teams across Product, Commercial, Operations, Finance and Marketing to deliver initiatives that improve performance, customer outcomes and revenue growth.

This role is ideal for someone who enjoys turning strategy into action and wants to own high-visibility transformation programs in a highly matrixed global organisation.

Why Apply?

• Direct exposure to senior leadership and business strategy

• Lead transformational projects with genuine business impact

• Drive AI-enabled process improvement and automation initiatives

• Influence product launches, customer adoption programs and major operational changes

• Work across APAC in a highly collaborative and cross-functional environment

• Potential pathway into future Sales Operations or GTM Effectiveness leadership roles

• Flexible hybrid working arrangements in Sydney or Auckland

What You'll Be Doing

• Lead operational improvement and business transformation initiatives across the GTM function

• Identify opportunities for automation, optimisation and efficiency gains

• Support product launches, customer migration programs and adoption initiatives

• Establish and monitor commercial and operational KPIs

• Deliver insights and recommendations through data analysis and performance reporting

• Lead governance forums and coordinate stakeholders across multiple business functions

• Drive changes to processes, workflows and standard operating procedures

• Partner with Product, Commercial, Finance, Marketing and Operations teams to execute strategic priorities

• Support business cases, ROI assessments and performance improvement initiatives

• Improve customer adoption and help commercial teams maximise product success

About You

We're looking for someone with a combination of commercial acumen, analytical capability and project leadership experience.

You'll bring:

• Experience in Sales Operations, Sales Effectiveness, Business Transformation, Operational Excellence or Strategy Execution

• Strong project management experience delivering complex business initiatives

• Advanced analytical and problem-solving skills

• Experience improving business processes, workflows and operating models

• Proven ability to influence and collaborate with senior stakeholders

• Strong understanding of AI tools, automation or technology-enabled process improvement

• A collaborative mindset and the ability to thrive in a cross-functional environment

• The ability to think strategically, anticipate challenges and proactively drive outcomes

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation and offer flexibility to support your personal and professional goals.

Benefits include:

• Flexible hybrid working

• Learning and development opportunities

• Employee Assistance Program

• Global career pathways

• Wellbeing initiatives and family benefits

• Electric Vehicle Novated Leasing

• Study assistance and additional leave options

About the Business

LexisNexis Legal & Professional provides legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes and advance the rule of law around the world.

As a digital pioneer, LexisNexis was the first to bring legal and business information online and continues to invest heavily in AI-powered solutions, innovation and customer success.

If you're a commercially minded operations, transformation or sales effectiveness professional who enjoys solving complex business challenges, leading change and improving how organisations execute strategy, we'd love to hear from you.

Join LexisNexis and play a key role in shaping the future of sales effectiveness, operational excellence and AI-enabled transformation across APAC.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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