R2P - Supplier Enablement Analyst

Overview

The R2P Supplier Enablement Staff role supports the execution of supplier enablement activities within the Requisition-to-Pay (R2P) Operations & Support organization. This role is responsible for performing defined supplier onboarding, transaction readiness, and enablement tasks to ensure suppliers can transact digitally through approved platforms (e.g., SAP Ariba) in a timely, accurate, and compliant manner, in alignment with established policies, controls, and governance standards.

• Execute supplier transaction enablement activities in accordance with defined R2P processes, standards, and controls.

• Support supplier readiness for compliant electronic transactions, including digital invoicing and system usage. This would involve proactive outreach to suppliers via outbound calls and emails. Conversations with the leadership at the suppliers end, SAP and cross functional teams to address any techno functional challenges the suppliers face with einvoicing process adoption.

• Provide operational support to suppliers and internal stakeholders to resolve enablement-related issues.

• Maintain accurate supplier-facing documentation, guidance, and knowledge assets to support consistent execution and self-service.

• Collaborate with internal teams to support supplier adoption of approved digital transaction channels.

Scope

• Global R2P supplier enablement across all markets.

Responsibilities

Supplier Onboarding & Transaction Enablement

• Execute supplier onboarding activities, including registration, classification support, and readiness checks, to enable compliant digital transactions. (Executes)

• Perform transaction enablement activities, including support for e-invoicing and digital supplier interactions, to ensure accurate and efficient transaction processing. (Executes)

• Ensure supplier enablement activities adhere to defined compliance, risk screening, master data, and system control requirements, escalating exceptions as required. (Executes)

Supplier Support & Issue Resolution

• Respond to supplier inquiries and resolve enablement-related issues associated with onboarding, transaction processing, and system usage, coordinating with internal teams as needed. (Executes)

• Escalate non-compliant, high-risk, or unresolved supplier issues in line with defined escalation protocols. (Executes / Informed)

Documentation, Adoption & Continuous Improvement

• Create and maintain supplier-facing documentation, guidance, and knowledge assets to support consistent execution and supplier self-service. (Executes)

• Monitor recurring supplier enablement issues and operational trends to support root cause identification and provide input to Enablement Leads, Governance, and Reporting teams. (Executes / Informed)

• Support supplier onboarding and migration initiatives to approved digital channels (e.g., SAP Ariba) as directed. (Executes)

Collaboration & Governance Alignment

• Partner with Category Management, Procurement Operations, Finance, IT, Master Data, Risk, and Governance teams to support effective execution of supplier enablement activities. (Consulted)

Qualifications

• 7-9 years of experience in supplier enablement or procurement operations, with exposure to downstream AP operations within a shared services or global delivery environment

• Hands-on experience supporting supplier onboarding or transaction enablement in SAP environments

• Experience working in a global or multi-regional operating model