Process Intelligence Specialist

City: Hyderabad

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Global Business Services

Our Finance team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt.

With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down traditional barriers, enabling you to thrive in a dynamic environment where you and your ideas matter.

From leveraging insights and analysis to make data-driven decisions - to spearheading sustainable business practices that contribute to consistent and reliable business growth - we are unwaveringly passionate about making a meaningful impact, and always doing the right thing.

About the role

We're searching for a Senior Analyst with a flair for financial detail and a knack for nifty number-crunching. At Reckitt, you are more than just a financial analyst you're a trusted navigator in the vast sea of numbers, guiding our business with precision through financial analysis and data scrutiny. If delving into trends, building reports, and forming strategic recommendations suits your skillset, then chart your course with us. Play a pivotal role in our continuous cruise toward innovation and excellence.

The Process Intelligence Specialist is responsible for delivering data‑driven insights into how business processes actually run, using process mining, modelling, and advanced analytics. The role focuses on hands‑on analysis, converting complex process data into clear, actionable insights that help teams improve service, cost, speed, adherence, and automation readiness. This role works closely with process leads, business operations, data analytics, transformation teams, IT, and analytics functions and plays a key role in embedding process intelligence into day‑to‑day decision‑making.

Your responsibilities

Process Modelling & Standardization

• Model process flows, ensure quality of modelled processes and act as SME to support & coach business modelers

• Develop As‑Is and To‑Be process models based on input of process owners, operations and real execution data

• Support process standardization efforts while clearly highlighting justified local or channel‑specific variants

• Contribute to scenario and impact modelling (e.g. what-if models for promotions, capacity constraints, demand shocks)

Process Mining & Analysis

• Set-up & Analysis of end‑to‑end process mining use cases on end-to-end processes e.g., O2C, S2P, R2R, Hire-to-Retire, Plan-to Fulfil

• Discover actual execution flows, variants, bottlenecks, rework, and deviations from standard processes

• Analyse root causes of performance issues affecting:

  • Service levels
  • Cycle time and backlog
  • Inventory and working capital
  • Cost‑to‑serve and leakage

Process Adherence & Compliance

• Support audit, SOX, and regulatory requirements with data‑based evidence

• Help define preventive controls and leading indicators

• Translate analytical findings into clear, business‑oriented insights

• Create dashboards, views, and visuals that answer, “what happened, why, and where to act.”

The experience we're looking for

• 5-7 years in process analytics, process improvement, or operational analytics

• Hands‑on experience with process intelligence tools

• Exposure to FMCG, consumer goods, or other high‑volume operational environments preferred

• Bachelor’s degree in business, Data Analytics or related field

• Certifications in Lean Six Sigma, Agile working, Process Mining, Analytics are a plus

The skills for success

Technical & Analytical Skills

• Strong analytical, problem‑solving, and data interpretation skills

• Comfort working with large, transactional datasets

• Ability to build dashboards, KPIs, and process views

• Understanding of ERP‑driven end‑to‑end processes

Professional & Soft Skills

• Ability to communicate insights clearly to non‑technical audiences

• Curiosity and structured thinking

• Strong attention to detail with a value‑focused mindset

• Ability to work in fast‑paced, changing environments

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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