Sales Associate

Principal Accountabilities:

Under direct supervision:

• Support the daily operations of retail stores

• Perform a variety of routine assignments

Knowledge & Skill Requirements:

• High school diploma or equivalent education; Associate’s degree preferred

• One year of experience preferred

Knowledge & Application:

• Basic level of education will be required; reading, writing, and basic numeracy

• Required to follow simple instructions

• No formal occupational training required

• Non-office based roles may operate some simple equipment under guidance and instruction

Problem Solving:

• Problems encountered will be defined, repetitive, and routine with a solution readily available

• All nonstandard problems will be referred to supervisor or more experienced incumbent

• Solutions are obvious or there are a finite number of clear-cut alternatives

• Solutions can be reached and applied immediately

Interaction:

• Interaction with others is limited to own team with little requirement for internal or external contact

• Basic numeracy and literacy skills required

• Displays common courtesy and politeness and uses basic verbal skills

Impact:

• Supports the achievement of goals through personal effort in own work area

• Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis

• Financial/business impact will typically be considered immeasurable

Accountability:

• Accountable for delivery of own tasks to agreed time and quality standards

• Typically no awareness of cost and profitability required

• Performance measured frequently against predefined service level requirements or equivalent metric R-20260709-0015