Mid-Level
Field Service Executive
PLEASE READ BEFORE APPLYING
- English Professional is required
- Driver license
- Coverage Area: Area 2 Nielsen (Veneto, Friuli VG, Trentino)
YOUR MISSION
Cross functional interface for handling CHEP-material within retail. Ensuring reliable relationships to customer to identify customer needs and new business opportunities for CHEP.
Key Responsibilities May Include:
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Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
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Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
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Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
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Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
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Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.
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Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand CHEP’s customer base.
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Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.
WHAT WE ARE LOOKING FOR
- Experience within a retail / logistics environment
- Contact with customers / suppliers in a past role
- Service providing background, used to work with customers in Retail, Wholesale- or Logistics
- B2B Sales
- Knowledge of MS Office and CRM (e.g. Salesforce)
WHAT WE OFFER
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34,640 – 41,500€ annual base salary + 10% annual bonus
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Impiegato 3 livello - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
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Employee Assistance Programme (EAP)
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Option to participate in company share scheme
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Life Insurance
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Personal Accident Insurance
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