Senior

Oliver Wyman – Quotient (AI) – Engagement Manager or Principal

San Francisco, United States of America, California · On-site

PRACTICE OVERVIEW

At Oliver Wyman Quotient, we empower organizations to unlock the full potential of artificial intelligence across their transformation journeys. Our global team of 1,600+ consultants, data scientists, engineers, strategists, and designers partner with clients to scale AI responsibly, optimize operations, and discover new value streams. We combine deep technical expertise with industry insight and workforce design to deliver production-grade solutions, accelerate innovation, improve adoption, and drive measurable impact.

Quotient is more than an AI offering—it’s a compass for navigating the AI revolution. We help clients develop and activate AI strategies, build robust technical capabilities, and foster a culture of innovation. By co-creating solutions and embedding advanced analytics, we enable our clients to harness the value of AI in everything they do, from improving customer experience to driving sustainable growth. Above all, we work collaboratively with client teams to ensure lasting results and readiness for tomorrow’s opportunities.

THE ROLE AND RESPONSIBILITIES

The Engagement Manager position includes:

Managing the execution of individual project modules. This typically includes a combination of developing hypotheses, defining analytics to support project outcomes, managing data collection, operating model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.
Working closely with data scientists, engineers and other specialists to translate client needs into technical requirements, and supporting the technical team in delivering a solution, ranging from a proof-of-concept to a production deployment.
Continuously learning about artificial intelligence, technology and its implications on our client’s businesses, customers and society
Supporting our Partner group in project delivery through accurate and high-quality engagement execution
Developing executive client relationships, designing materials and presenting to a wide range of audiences, and working day-to-day with clients and other stakeholders.
Reporting to Principals and collaborating with Partners, effectively seeking guidance on business, operations and technical senior-level steer to engagements
Coaching consultants and helping them develop their skill sets

The Principal position includes:

Understanding how to deploy best practice, your own (and your team’s) expertise and the firm’s wider technical competencies to deliver successful projects.
Knowing how to guide and influence thinking for your clients and teams.
Working towards being an Oliver Wyman Partner of the future by identifying opportunities and building business for the firm, contributing to thought leadership and maintaining expert-level knowledge in your areas of expertise.

YOUR EXPERIENCE

Just as every client project is different, so we recognize and value the diversity of backgrounds and skill sets for successful Engagement Manager candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with:

Demonstrated:
- 5-7 years of relevant experience, ideally with a top-tier strategy, technology or analytics consulting firm or in a technical product management team
- A strong technical background in Computer Science or Data Science
- Track record of leading and managing teams, and delivering against tight deadlines in fast-paced, demanding environments.
- Strong background in strategic problem solving with demonstrable analytical skills
- Ability to apply technology and data expertise to solve business problems through AI, including the design and deployment of machine learning, generative AI, and advanced analytics solutions
Desired:
- Proven track record in managing cross-functional teams for AI product delivery, including collaboration between data scientists, software engineers, and business stakeholders to accelerate AI adoption and deliver measurable business impact
- Experience working across the AI technology stack, including data engineering, model development, deployment pipelines, and integration with various public cloud environments (e.g., AWS, Azure, Google Cloud Platform), with a focus on scalable, secure, and maintainable AI architectures
- Experience working on Generative AI applications, including solution design, retrieval augmented generation (RAG), agentic frameworks, prompt engineering and evaluation methods
- Strong familiarity with technology artifacts, including conceptual, logical and physical architecture diagrams

YOUR ATTRIBUTES

Our team comprises all sorts of people from all sorts of backgrounds. We don’t care whether you’re loud or quiet, funny or serious, introverted or extroverted. We do, however, ask that you have:

An undergraduate or advanced degree from a top academic program
A genuine passion for technology and solving problems
A pragmatic approach to solutioning and delivery
Excellent communication skills, both verbal and written
A clear commitment to creating impactful solutions that solve our clients’ problems
The ability to work fluidly and respectfully with our incredibly talented and diverse team
A willingness to travel

OUR VALUES & CULTURE

We’re serious about making OW Digital a rewarding, enjoyable, and balanced place to work.

Rewarding work

We’ve worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands at all levels on incredibly exciting projects. Combine that with Oliver Wyman’s status as one of the Fortune 100 “Best Companies to Work For”, and you get a rewarding combination of challenge, support and recognition.

Progressive employment Flat organizational structures, resolute I&D values and a commitment to rewarding good work make for a progression path truly based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time.
Enjoyable days We want our team members to build a career here—and to be happy. That makes us serious about caring for, mentoring, developing and sponsoring each other. This commitment also leads to opportunities for social impact and community work on company time.
Balanced lives Our work is demanding, and we want you to have the best work-life balance you can. We’ll work with you to accommodate your personal life with flexible hours.

Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $225K- $240K

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.

In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

#OWDigital

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Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.