Oliver Wyman - Head of Concept - New York

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Job Overview: We are looking for a Head of Concept to join our Creative Studio in New York — a senior, hands-on role for someone who can shape strong ideas, sharpen the story behind them, and lead a small team of Art Directors and Copywriters across London and New York.

This role sits at the start of the creative process. You will turn early thinking into clear, persuasive, well-structured concepts for campaigns, video work, and other creative projects. The ideal candidate has a strong background in copywriting and knows how to build narratives, challenge weak thinking, and make ideas easier to understand, defend, and execute.

AI will be an integral part of how the concept team works. You will help the team use AI thoughtfully across research, ideation, writing, refinement, and concept development — not as a shortcut for creative judgment, but as a tool to explore more routes, sharpen thinking, and raise the quality of the work.

What you will do:

• Lead a small concept team of Art Directors and Copywriters across London and New York

• Develop, write, shape, and improve campaign, video, and creative concepts hands-on

• Use AI as part of the creative process to support research, ideation, writing, refinement, and concept exploration

• Strengthen the narrative, message, structure, and persuasive logic behind ideas

• Help teams clarify what the idea is, why it matters, and what it is trying to change

• Review early concepts and identify gaps, weak reasoning, or unclear intent

• Coach Art Directors and Copywriters on concept development, storytelling, articulation, and effective use of AI

• Partner closely with the Creative Director before concepts move into approval

• Work with Design Directors, Video Directors, and other Functional Leads to make sure ideas are clear, realistic, and executable

• Help plan workload and priorities across the concept team

What we are looking for: We are looking for a senior creative leader with strong writing instincts, clear judgment, and the ability to make ideas better without making the process heavier.

You should enjoy both leading people and doing the work. You can step back and guide the team, but also step in when an idea needs sharper thinking, a clearer line, or a stronger story.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

The applicable base salary range for this role is $150,000 to $205,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.