Oliver Wyman - Human Capital Coordinator - Mexico City

About Oliver Wyman

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

The Actuarial Practice of Oliver Wyman works with companies to manage property and casualty, life and annuity, and healthcare risks across a broad range of industries. Our firm assists with quantification of risk and loss exposures, and provides advice on external business strategy, internal risk management, implications of mergers and acquisitions, and new product development. We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist our clients in evaluating and addressing risk. We offer solutions so our clients may manage and prepare for the potential financial consequences of uncertain future events.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Job Overview: We are seeking an organized and detail-oriented Human Capital Coordinator to join our Mexico City team, remotely supporting the US-based Human Capital team at Oliver Wyman Actuarial. The Human Capital Coordinator plays a critical role in supporting operations across the employee lifecycle, including recruiting (resume collection, interview scheduling and logistics, etc.), HC Operations (creating and maintaining employee files, entering data requests for input into the HRIS Workday, etc.), and talent development (supporting the career review process, tracking participation in learning programs, etc.). Each of our HC Coordinators will have exposure to these HC-wide activities (offering a generalist experience), while also “majoring” in one or more of the key responsibilities below that will represent their primary focus day-to-day.

**The Human Capital Coordinator will be required to work from the Mexico City office at least two days per week. ** Key Responsibilities (not exhaustive):

Recruiting

• Coordinate a high volume of interviews and logistics, including video conferences, office visits, phone screens, and debrief meetings

• Provide timely and professional communication to candidates, and develop strong relationships with all participants – candidates, recruiters, and interviewers

• Assist with generating and sending offer letters and managing the collection of new hire paperwork

• Support new hire onboarding

• Perform other recruitment duties and projects as assigned

Human Capital Operations

• Create and maintain employee electronic files

• Work with OW HC Ops representative to update employee data in Workday

• Create transactions in our Employee Transaction (ET) tool for: new hires, terms, ICs, salary increases, special bonus payments, transfers, dept/title changes, LOAs, etc.

• Track vacation information for all US employees

  • Submit monthly CA sick time report
  • Update and maintain master vacation tracker
  • Upload annual accrual file and input accrual information for new hires throughout the year

• Answer employee questions and help with ad-hoc employee requests

• Support gathering necessary approvals in accordance with our Approval Matrix

• Perform other HC Ops duties and projects as assigned

Talent Development

• Help with logistics for performance management meetings (send out calendar invites, reserve conference rooms, order catering)

• Coordinate virtual and in-person training programs, including maintaining and monitoring attendee lists to ensure accuracy at all times

• Perform other duties and projects related to performance management and/or training as assigned

Experience Required:

• 1-3 years prior experience working in an administrative HC position in a high volume, fast-paced environment

• Experience in management consultancy, financial services, and/or a similar professional services industry a plus

Skills and Attributes:

• Clear communicator with fluency in English, both written and spoken

• Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Knowledge of Workday or any other relevant HR system is a plus

• Highly organized and detail oriented; ability to multi-task and prioritize independently, successfully handling multiple projects with shifting deadlines

• Ability to manage a heavy calendar

• Ability to maintain an organized email inbox; both personal and team shared inbox

• Demonstrated ability to thrive in a fast-paced environment

• Ability to maintain confidential information in a professional and discrete manner

• Strong interpersonal skills

• Superior client service orientation and customer service skills

• Solution-oriented and proactive

• Ability to maintain and respect confidentiality

• Strong growth mindset and willingness to learn

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

The Actuarial Practice of Oliver Wyman, a Marsh business, advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.