Partner Support Representative (Italian-speaker) Hybrid - HI03

Job Title: Partner Support Representative (Italian-speaker) Hybrid - HI03

Job Description Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Supervisor in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

As a Partner Support Representative on our team, you will:

• Provide basic SEO optimization recommendations, including keyword gap analysis and onsite search improvements

• Conduct content audits and review automated audit results; prepare key takeaways and action plans for partners

• Perform quality checks and provide feedback to audit agencies

• Assess HP brand visibility and findability on partner websites (monthly), including homepage presence, product category links, minisites, and share of voice

• Identify optimization gaps on partner sites and share partner-level optimization reports

• Share content best practices and deliver training to partners

• Support syndication partner onboarding

• Identify bugs, content gaps, delivery delays, and provide feedback to internal teams

• Monitor execution of eTail toolkits and ensure timely new product introductions (NPI)

• Provide first-line support for content-related queries

• Review local language translations for content and keywords

• Track content and SEO improvements and provide ROI estimations

• Analyze ratings and reviews landscape and share best practices

• Review partner KPI dashboards and monitor performance

• Analyze SEO and SEM performance and provide optimization recommendations

• Follow up on partner KPI reporting related to digital marketing execution

• Track overall execution of the digital business plan in line with HP requirements

Concentrix is a great match if you:

• Are proficient or bilingual in English and advanced in Italian

• Have good knowledge in IT and preferably storage environments

• A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

• Min. One year of related Online sales and/or digital content management experience

• Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

• Good computing literacy (Windows, Office, etc.) (Required)

• Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

What’s in it for you

• 20 hours/week permanent contract: Monday to Friday from 09:00 to 13:00

• Base salary of 9.985 euros gross/year + up to 1.750 euros gross/year in bonus

• Great location in Barcelona, hybrid

• Full paid training on the company and the project you'll be working on

• Career development programs and specialized courses

Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1739472

Location: ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements: English, Italian (Required), Spanish (Required)

Time Type: Part time