Spanish and Italian speaking Inside Sales Representative – Digital Advertising

Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

Purpose of the role:

As a member of the Teleperformance team, you will be working on outbound leads to acquire new advertisers. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team responsible for increasing the Client customer base across EMEA.

Your responsibilities:

• Achieve a minimum number of interactions (phone call and/or emails) per day

• Qualify and manage inbound leads and the overall sales pipeline

• Identify the needs of the business and personalize the product towards the related business

• Properly prepare and set expectations with businesses about the onboarding and go-live process

• Develop a deep understanding of the onboarding requirements/processes for our product across different regions

• Work closely with businesses to collect and submit information required to complete our onboarding process

• Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process

• Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support

• Work in a fast-changing, fast-paced workplace

Requirements

• C2 level of Spanish and Italian

• Ability to speak and write English fluently

• At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role

• Experience working in a call center environment

• Extremely high attention to detail and strong organizational skills

• Structured communicator, both written and spoken

• Ability to produce high-quality work in a fast paced environment under strict deadlines

• Proficient in Google Docs and Sheets and/or Microsoft Word and Excel

• Ability to work independently and complete day-to-day tasks with minimal supervision

Nice to have:

• Bachelor's degree in Business

• Experience working in a team environment

• Familiarity with home services, such as plumbing, locksmiths, electrical etc.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality

• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals

• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.

• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions

• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration

• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights

• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions

• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full time position (39h per week, Monday to Friday)

• Permanent Contract

• Salary: 18.000€ gross/year - up to 1.000€ bonus gross/year

• This is a Hybrid working model in Barcelona.

• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)

• 3 weeks of intense introduction training and specific sales training.

• A permanent presence of coaches who will facilitate your personal and professional development

• Established career path to grow within the project

• Continuous training and certifications.

• Bi-weekly, monthly or quarterly contests

• Employment with the world's largest provider of contact center services

• Excellent work environment, great colleagues, social arrangements and personal development

• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

• Office location surrounded by the sea (World Trade Center, Barcelona, Spain)

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.