Title: Key Account Care Technician

Location: Barcelona, Spain

City: Barcelona

Description:

About us

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact onourcommunities and planet. We are proud to be B Corp certified. However, forming part of thesolutionalso comes with great responsibility: to be a force for change towards a more sustainable world.

Do you want to join the Challenge?

What are we looking for?

We are looking for a Key Account Care Technician.

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide. In addition, we offer some interesting benefits, what makes us a top employer company:

• Flexible entry hours and home office policy.

• Private medical insurance.

• Discount in our employee store.

• Wellness benefits.

What will your challenges be?

• Manage completely the operational aspects to ensure a smooth order-to-cash process for Key accounts and affiliates that might require support

• Lead and oversee Key Account claim resolution, ensuring Contact center is able to resolve all claims

• Monitor performance of order-to-cash operations with Key Accounts

• Collaborate with ISDIN internal teams to ensure excellent operational and commercial processes

• Conduct training for Key Account Care colleagues in subsidiaries

Are you the one we are waiting for?

• Education: University Degree or Higher Education Diploma

• Experience: Customer Service Back Office or Supply Chain area

• IT: Advanced level in Excel, SAP, CRM

Equal Employment Opportunities Employer

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.