Mid-Level
The Sales Associate is responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives.
Sales Generation:
Achieve sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
Customer Service:
Provide the highest level of customer service
Build and maintain repeat clientele by utilizing clienteling tools
Resolve all client problems and complaints quickly and effectively
Operations:
Ensure facility maintenance, presentation and organization
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of Shipping/Receiving protocol, policies, and paperwork
Participate in physical inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs, and meetings as directed by store management
A reasonable estimate of the current hourly rate is $20/hour-$25/hour USD.
Minimum 3-5 years retail sales, preferably luxury market.
Excellent communication, organizational, and interpersonal skills.
Ability to lift up to 25 lbs, frequent standing/walking
An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package
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