Manager, Software Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Software Development

Job Overview This role is a key member of the engineering leadership team responsible for driving delivery excellence, operational maturity, and continuous improvement of backend platforms and services. The Engineering Manager leads teams responsible for the design, development, testing, deployment, and support of scalable, secure, and high-performance backend systems built using modern Java-based microservices architectures. This role partners closely with Architecture, Program Management, Quality Engineering, Security, and Operations to translate technical roadmaps into reliable, high-quality engineering execution. It requires strong people leadership, backend technical depth, execution discipline, and operational governance, with a focus on building resilient distributed systems and high-performing teams.

Major Accountabilities

• Lead and manage backend engineering teams building Java 17 / Spring Boot-based microservices and APIs

• Translate architectural and platform roadmaps into executable engineering plans

• Drive end-to-end backend delivery across the SDLC, including design, development, testing, deployment, and production support

• Ensure adherence to engineering standards, including secure coding, API design, coding standards, and enterprise frameworks

• Oversee design and development of RESTful APIs, event-driven services (Kafka), and distributed system components

• Manage sprint execution, release planning, and service operational health (latency, throughput, error rates, availability)

• Drive engineering excellence through CI/CD pipelines, automated testing, code quality tooling, and DevOps practices

• Provide technical oversight for microservices architecture, service scalability, fault tolerance, and resiliency patterns

• Ensure systems are designed for observability (logging, metrics, tracing) using tools like Splunk, Prometheus, Grafana, or ELK

• Monitor and improve engineering productivity, code quality, and system performance using measurable KPIs

• Lead modernization initiatives including containerization (Docker), orchestration (Kubernetes), and cloud-native adoption

• Foster a culture of accountability, technical excellence, and continuous improvement

• Coach and develop engineers in backend design, coding standards, and system thinking

• Ensure proactive communication of delivery status, risks, dependencies, and mitigation plans

• Collaborate across globally distributed engineering teams

• Drive production stability through incident management, root cause analysis, and reliability engineering practices

Skills / Abilities

• Proven experience leading backend engineering teams delivering high-scale, distributed systems

• Strong expertise in Java 17, Spring Boot, and enterprise Java ecosystem

• Deep understanding of microservices architecture, REST APIs, and event-driven systems (Kafka or equivalent)

• Strong experience with cloud platforms (AWS/Azure/GCP), containerization (Docker), and Kubernetes

• Solid understanding of data persistence (RDBMS like PostgreSQL/Oracle and NoSQL stores)

• Experience with caching strategies (Redis), messaging systems, and asynchronous processing

• Strong knowledge of CI/CD tools (Jenkins, GitHub Actions, etc.), build tools (Maven/Gradle), and version control (Git)

• Familiarity with observability, monitoring, and logging frameworks

• Understanding of security practices (OAuth2, JWT, TLS, secure APIs)

• Ability to manage competing priorities and deliver results in fast-paced environments

• Strong analytical and problem-solving skills

• Excellent communication skills with the ability to translate complex technical concepts

• Strong leadership, coaching, and team-building capabilities

• Experience in release management, dependency management, and engineering governance

Education

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience

Work Conditions

• Some travel may be required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.