Business Control Specialist for PPSS (Personal & Physical Safety & Security)

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

ING Hubs Slovakia is a servicing hub providing transactional & banking operations services for ING wholesale & retail branches worldwide as well as expert support in risk area across business lines and bank support functions of ING Group. These are exciting times for us as we offer more and more complex expert knowledge work in design and consultancy roles. We are part of the ING HUBS organization which consists of servicing hubs around the globe.

In this position you will be working within the 1st Line of Defense (LoD) and act as a trusted advisor and expert in non-financial risk (NFR) management. The role is to provide support to business in identifying, assessing, and mitigating risks, ensuring compliance and operational resilience. The role helps ING to demonstrate integrity and control to customers, regulators, and society. So, if you feel comfortable in a changing environment where being in control of our services and risk is a key success factor, and you enjoy working in an agile way then we’re looking for you!

This is a full-time position, based in Bratislava, Slovakia.

Responsibilities:

• Work proactively with representatives and management of PPSS department and provide hands-on support in identifying control weaknesses and implementing new control standards

• Assist control owners in implementing solutions and controls that close and minimize any identified control weaknesses and gaps

• Participate in control execution for generic control standards, or provide support for control execution and creation of evidence required by the Control Standards

• Partner with 2nd LoD colleagues in analyzing and understanding where risk and control weaknesses arise

• Execute risk assessments and gap analyses with regards to the implementation of new control standards and/or new tooling and processes

• Develop and maintain local monitoring plans.

• Enable the business in applying risk judgment on E2E issues and event management process.

• Provide advice and support on issue & events identification, issue ratings, risk responses, monitoring etc.

• Monitor and report on risk mitigation actions and control effectiveness, with purpose to facilitate data driven monitoring and decision-making.

• Prepare, consolidate, and deliver high-quality reporting, overviews, and steering materials for senior management and governance bodies, ensuring clear articulation of key risks, insights, and recommendations to support informed decision-making

• Act as a link between the 1LoD business and 2LoD (NFR, Compliance), or various stakeholders across the organization.

• Act as a risk culture ambassador

Please note that we have couple roles with different seniority opened in this department; your experience will be discussed during the interview.

Personality requirements and skills

• 3+ years’ experience in risk management, compliance, internal controls, or audit setting

• Work experience in financial sector, shared service centres with link to control environment or project management

• Working knowledge of risk assessments and controls implementation & testing

• Analytical mindset and problem-solving aptitude

• Strong communication and influence skills and an ability to effectively interact across all levels of the organization

• Ability to build bridges, bring people together (interpersonal awareness), act as a sparring partner to various stakeholders

• Strong work ethic combined with a structured and disciplined approach, resulting in ‘getting things done’

• A flexible mindset and personality with capabilities to optimally function in fast changing environment

• Fluent English written and spoken

Wage (gross)

• 2669 EUR/month

• *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

• You build your own working day - flexible working hours and work from home

• Daily working time: 7hrs 45min instead of standard 8hrs

• Daily refreshments - coffee, fruits, drinks

• Fully equipped gym accessible 24 hours / 7 days per week

• Game room with unlimited access

• Modern designed coffee corner and terrace with the grill spot

WellbeING

• Sick leave compensation: up to 80% of the monthly salary

• Life insurance contribution: up to 22,14 EUR/per month

• 3rd pillar contribution: up to 3% from your monthly salary

• 24/7 external mental health support

• Learning opportunities: internal and external learning programs

• Regular teambuildings, social events and communities

YOU/family/friends time

• Extra 3 PERSONAL days per year

• Extra vacation days: up to 10 extra days/per year

• We welcome your ING-positive friends: referrals starting from 1000 EUR

• 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award

• Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

• Yearly bonus based on your performance and company’s results

• Cafeteria points: 50€/month (600€/year) - choose when and how to spend them

• Home office contribution: 20 EUR/per month

• Discounts from our and your favorite stores: up to 30%

• Warm welcome package for your fresh start

• Pet friendly office