Mid-Level
B2B Associate Sales Manager
Job Title:
B2B Associate Sales Manager
Job Description
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
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Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
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Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
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Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
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Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
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Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
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Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
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Be a point of escalation for our clients and respond promptly to any issues
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Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
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Work with client contact on reporting and forecasting
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Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
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Work with client contact on reporting and forecasting
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Coordinate team incentives and Sales Performance Incentive Funds
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Partner and build business relationships with all partners to ensure customer expectations are met
Location:
GBR Belfast - Maysfield
Language Requirements:
Time Type:
Full time
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