Manager, Lift & Escalator

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JOB DESCRIPTION

Job Title: Manager, Lift & Escalator

Job Responsibilities:

QUALITY

• To develop inspection and testing SOP and reporting templates associated with lifts and escalators

• Safety management of jobs at work sites

• To ensure all installed and inspected lifts and escalators comply with Code of Practice

• To manage inspection team’s qualification per BCA’s requirement and adhering to ISO17020 accreditation

• To ensure inspection and testing tools are well maintained and calibrated

OPERATIONS

• Inspection & Testing Oversight: Lead the inspection, examination, and testing of lifts and escalators for PTO application and renewal

• Statutory Compliance: Conduct scheduled statutory inspections in line with regulations and codes of practice, submit prescribed reports, and ensure timely rectifications by owners and contractors

• Audit & Incident Management: Carry out non‑statutory audits and lead investigations into lift and escalator incidents, ensuring corrective measures are implemented

• Project Leadership: Develop project plans, manage teams, risks, schedules, budgets, and meetings to deliver operational objectives

• Cross‑Functional Coordination: Collaborate with departments/divisions to align equipment delivery, manpower allocation, site works, and construction programs

• Design & Technical Consultation: Engage with architects, consultants, contractors, clients, and builders to review lift and escalator designs and layouts, advising on compliance with codes of practice

• Team Expansion & Qualification: Grow and qualify inspection teams to meet increasing demand while maintaining professional standards

• Accreditation & PTO Attendance: Ensure accreditation requirements are met and oversee PTO inspection attendance

• Operational Efficiency: Monitor turnaround times for key activities, drive employee productivity, and champion process innovation

SALES

• Client Identification & Business Operations: Collaborate with BD/Sales teams to identify potential lift and escalator clients, manage business operations, and oversee tender submissions for new projects, including coordination with relevant authorities

• Commercial Advisory: Provide guidance to BD/Sales on variation works and associated cost implications to ensure accurate pricing and contract management

• Market Expansion Support: Drive initiatives to support new service areas, enabling BV to broaden offerings and expand market share

MANAGERIAL RESPONSIBILITIES

• Lead, mentor, and develop the Lift & Escalator inspection team to ensure high technical capability, strong safety standards, and consistent service quality

• Provide strategic direction for the Lift & Escalator department, ensuring alignment with organizational objectives, regulatory changes, and market trends

• Manage departmental resources effectively with profit and loss responsibilities, including manpower allocation, budgeting, and deployment of inspection tools and equipment

• Drive continuous improvement initiatives in inspection processes, safety practices, reporting standards, and client service delivery

• Ensure strong collaboration with Sales, Quality, Operations, and other departments to achieve seamless project execution and client satisfaction

• Review and approve key technical reports, inspection documents, project plans, and compliance assessments to maintain quality and regulatory adherence

• Represent the department in external audits, client meetings, authority engagements, and regulatory discussions

• Monitor team workload, resolve operational issues, and ensure timely completion of statutory and non-statutory inspections

• Foster a positive, accountable, and performance-driven work culture focused on teamwork and professional growth

Job Requirements:

• Registered as a Lift & Escalator Inspector (LEI) with the Institution of Engineers Singapore (IES)

• Possess relevant qualifications in Vertical Transportation, Electrical, Mechanical or relevant Engineering discipline (ie. Degree, Diploma, Higher Nitec etc)

• Possesses at least 7-10 years of practical experience in for lifts and escalators, preferably in the following applications testing and commissioning of new lift installation and modernization maintenance services including repair and emergency call reactions, fault eliminations etc. construction and planning of lifts design for varied lift manufacturers

• Expertise in L&E systems, safety regulations, and inspection standards (e.g., ISO/IEC 17020)

• Proven managerial skills and ability to lead teams, manage projects, ensure quality, and handle operations

• Strong communication, problem-solving, responsibility, and a commitment to safety

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

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