Transaction Services Sales (Payments & Cash Management)

Your role & work environment

You are responsible for originating Payments and Cash Management business by generating new share of wallet with existing clients and acquiring new clients, while delivering on revenue targets within ING’s risk framework and appetite.

You will work closely with internal stakeholders and colleagues, acting as a trusted advisor to clients, within a collaborative and client-focused environment.

Your key responsibilities

Drive commercial growth and client profitability

• Generate new share of wallet with existing clients and acquire new clients

• Deliver on specific revenue targets and client profitability within ING’s risk framework and appetite

• Improve and maximize cross-buy of Cash Management solutions and other TS products

Manage client lifecycle and sales process

• Manage end-to-end the pre-lead, pitching and proposal process in collaboration with colleagues

• Negotiate TS solutions and pricing agreements by balancing client expectations, cost of sales and cost of service within ING’s risk appetite

• Act as a trusted advisor to clients and build strong relationships with key stakeholders

Ensure compliance and market positioning

• Operate in line with KYC guidelines and requirements

• Contribute to credit approval processes including credit applications and risk management (financial and non-financial)

• Attend client events to position ING’s value proposition and stay informed on key market trends

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Transaction Services Sales (Payments & Cash Management) you will also need:

• Higher education (Bachelor or Master’s degree) preferably in Economics, Accounting or Finance

• Minimum 7 years of relevant experience in Cash Management Services or similar

• Good understanding of the Funds industry

• Strong commercial skills with proven ability to originate TS sales and a deep understanding of Cash and Trade solutions.

• Knowledge of KYC processes, credit approval processes, risk management and relevant legal and tax regulations

• Excellent communication skills with fluency in English and French

• Result-oriented mindset, strong analytical skills and attention to detail

• Ability to build trusted relationships, take ownership and work effectively in a team

• Open and creative mindset with a strong willingness to learn in a changing environment

We offer you

• A challenging commercial role with strong client interaction and ownership of end-to-end sales processes

• A collaborative environment where you work closely with internal stakeholders and build long-term client relationships

• Opportunities to develop your expertise in Cash Management and Transaction Services in an international and dynamic environment

We redefine banking. What about you? There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!