JOB OVERVIEW

Based in Japan. Overall responsibility for the HR function in Japan.

Reports to: Regional Head of HR functionally, and Country Head of Japan hierarchically.

KEY RESPONSIBILITIES

• Timely delivery of all cyclical HR activities in Japan, including performance management evaluations, talent reviews, promotions nominations, pay reviews etc. in collaboration with regional HRBPS and COEs,

• Execution of intradepartmental staff transfers, effective and seamless collaboration with the TA Team (including contract generation and onboarding activities),

• Management of employee issues including grievance handling,

• Local roll out of Learning & Development and DIB initiatives, and other staff engagement initiatives as required, Communicate key HR messages to the Japan leadership team and Japan employees in a timely manner,

• Provision of local HR services – maintain HR information system, payroll and benefits administration, regulatory and tax reporting, regulatory and management reports (Key Risk Indicators, staff movement),

• Ensure all local human resources policies and procedures are up to date and adhere to local regulation,

• Work regional P&R to ensure Japan benefits are aligned with our market positioning and the APAC region,

• Local input (including testing) and on the ground support in regional change projects, as required,

• Responsible for local HR related services contracts with vendors and intragroup,

• Responsible for taking the lead for all local HR related Non Financial Risk (NFR) activities,

• Responsible for HR data quality for the country,

• Responsible for HR budget and HR BCP in country,

• Maintain a close working relationship with internal and external stakeholders (regulators and vendors). Also ensure compliance with control standards according to local regulatory requirements and ING Group guidelines,

• Support Communities of Expertise in developing new people solutions and look for ways to streamline and improve existing processes (including payroll model, CPS optimization, digitization of records etc.)

• Proactive engagement with regional colleagues.

REQUIREMENTS

• Minimum 10 years of experience in senior HR roles obtained from similar international financial services organizations

• The incumbent is expected to be knowledgeable on organization and management principles, HR functional areas, industrial relations, local labor laws and market practices in Japan.

• Demonstrated experience in operational excellence,

• Good understanding of data analytics, ability to interpret data,

• Experience within an international, matrix led organization,

• Ability to work with the business to execute HR strategy and agreed initiatives,

• Ability to operate independently as a control function,

• Demonstrated ability to drive and execute change in terms of work deliverables and culture,

• Self-aware and a leadership style with a strong focus on people development,

• Strong communication and stakeholder management skills.

What We Offer

At ING, you’ll be part of a workplace that values professional growth, continuous learning, and cross‑regional collaboration. Expect exposure to international stakeholders, opportunities to participate in system rollouts and regulatory projects, and an environment that supports curiosity, innovation, and development. You’ll be empowered to make meaningful contributions to both our local and regional Product Control landscape.

How to Apply

Click the apply button on our careers site and submit your application through Workday.

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About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.