Administration & Customer Service Professionals

• Enjoy flexible work options and clear pathways for learning and careers development.

• Be part of a collaborative and supportive team culture team

• Join ADF Careers and support one of Australia’s most important missions

Are you an organised, people-focused professional with strong administration and customer service skills? Join ADF Careers and play a vital role in supporting candidates through one of Australia’s most important missions. This is your chance to work in a dynamic, collaborative environment where flexibility, growth, and meaningful impact come together.

Roles available in all major cities.

Details about the Client ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Job Description We have multiple opportunities for administration and candidate support professionals to join our team. These roles are critical in ensuring a smooth and positive experience for candidates throughout their recruitment journey. You’ll work closely with internal teams and stakeholders to manage processes, coordinate schedules, and provide exceptional service.

Key responsibilities could include:

• Coordinating and managing candidate bookings, documentation, and logistics

• Maintaining accurate records and ensuring compliance with processes

• Communicating clearly and professionally with candidates and internal stakeholders

• Managing multiple priorities and deadlines with attention to detail

• Identifying opportunities to improve processes and enhance candidate experience

Candidate's Profile If you have strong administration skills and a passion for delivering outstanding customer service, we want to hear from you. Your background will demonstrate:

• Excellent verbal and written communication skills

• Strong organisational skills and the ability to prioritise competing tasks

• Ability to manage schedules, processes, and documentation accurately

• Proficiency with systems and a keen eye for detail

• A collaborative approach and commitment to achieving team goals

To apply, you must be an Australian citizen and able to maintain an Australian AGSVA security clearance.

How to apply

Why Join Us?

This is more than just a role, it’s an opportunity to contribute to shaping the next generation of the Australian Defence Force. You’ll be part of a supportive team that values your contribution, supports your development and celebrates success. Ready to make an impact?

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

To apply for this position, please submit your application online through our designated platform.