Business Intelligence & Analytics Specialist

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Intelligence & Analytics Specialist - JLL Mexico Location: Guadalajara

ABOUT THE ROLE

JLL Technologies is seeking a Business Intelligence & Analytics Specialist to support the daily administration and operational excellence of our enterprise BI platforms. Based in Mexico and partnering with a global team, you will ensure stability, security, and continuous improvement of Power BI, Tableau, and SSRS environments across on-premises and Azure cloud infrastructure. This is an excellent opportunity for a technically grounded BI professional looking to grow within a complex, high-impact data environment.

WHAT YOU’LL DO

• Perform daily administration, monitoring, and support for enterprise BI platforms including Power BI, Tableau, and SSRS, ensuring operational stability and user satisfaction.

• Support the migration of SSRS reports from SQL Server to Databricks, assisting with mapping, validation, and troubleshooting throughout the process.

• Execute and validate OS upgrades from Windows Server 2016 to Windows Server 2022, including application updates and compatibility checks.

• Administer BI platform environments across on-premises and Azure cloud, ensuring security, stability, and configuration standards are maintained.

• Manage workspace creation, permissions, and data access configurations; support business units with BI security and access needs.

• Administer licensing and subscriptions; monitor user activity and resource utilization.

• Develop and maintain PowerShell and Python scripts to automate routine platform management and migration tasks.

• Provide end-user support and resolve issues related to migration, OS upgrades, and application compatibility.

• Troubleshoot connectivity, data refresh, and platform incidents; escalate to vendor support as needed.

• Conduct access reviews, audit log analysis, and compliance checks to ensure data protection and regulatory adherence.

• Track and report upgrade and migration progress to managers and technical leads.

• Manage work tickets for SSRS report modifications and underlying SQL code.

• Support custom solutions built on Tableau and SSRS across on-premises and Azure-hosted environments.

• Collaborate with internal and external stakeholders to support BI platform adoption and operational efficiency.

• Participate in on-call rotational weekend support as part of the enterprise support model.

WHAT WE’RE LOOKING FOR

Experience & Education

• 6+ years of overall experience, with 3+ years in BI platform administration or a related analytics engineering role.

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

• Strong computer science fundamentals with demonstrated ability to work in 24x7 onshore/offshore team environments.

Technical Skills & Competencies

• Hands-on experience in daily administration of Power BI, Tableau, and SSRS platforms.

• Working knowledge of SSRS report migration from SQL Server to Databricks, including deployment best practices and validation.

• Experience performing Windows OS upgrades, including application updates and compatibility assessments.

• Proficiency in developing, executing, and troubleshooting PowerShell and Python scripts for BI platform automation.

• Strong understanding of hybrid on-premises and Azure cloud BI administration.

• Solid knowledge of workspace and user access management, tenant settings, licensing, and subscriptions.

• Familiarity with audit log reviews, compliance checks, and security protocols in BI environments.

• Ability to manage report deployments, issue tracking, and support ticket resolution.

• Strong written and verbal communication skills in English.

• Collaborative team player with strong analytical and problem-solving skills in a fast-paced, support-driven environment.

WHAT WE CAN DO FOR YOU

At JLL, we empower you to become the best version of yourself in a fully entrepreneurial and inclusive environment. We invest in your growth through continuous learning opportunities, exposure to emerging technologies, and a competitive Total Rewards Program. JLL has been consistently recognized as one of the World's Most Ethical Companies by the Ethisphere Institute — join a team where your ambitions are celebrated.

Apply today!

Location:

On-site –Jalisco,MEX

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.