Senior
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area
Working in a shared service organization
Being a good team player and influencing others
Process design and mapping, and business requirement gathering experience
Communicating effectively, applying interpersonal skills and taking initiative
More about this role A hybrid role focused on technology enablement, solution design, and project delivery within TA tech ecosystems.
Key Responsibilities Technology Enablement
Assess current tech stack capabilities and utilization in alignment with Strategic priorities (WD, Phenom, Paradox, HiredScore)
Identify and demo new capabilities
Support business case and ROI analysis
Manage AI/innovation assessments
Project Delivery
Lead technical workstreams
Design solutions for complex deployments
Configure systems and support POC testing
Provide support for complex changes
Skills & Experience
8+ years in HR tech / system implementation
Experience in:
End-to-end project delivery
Solution design and system architecture basics
Hands-on experience configuring with:
Workday Recruiting (must) and
Other WD modules (desirable)
Paradox (desirable)
Hired Score (good to have)
Exposure to:
Business case creation / ROI analysis / Risk and impact assessment analysis
POCs, pilots, or innovation projects
Leading workstreams or small teams
Analytical thinking and problem solving
Interest in emerging technologies
Risk and impact assessment capability
Strong storytelling or presenting ideas to leadership
Strong communication with technical and non-technical stakeholders
End-to-end technical project understanding
Nessun supporto disponibile per la relocation
Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.
Contratto a tempo indeterminato
Service Operations (Delivery)
Global Business Services
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