Business Solutions Consultant MtC

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Business Solution MtC Consultant is part of the MtC Business Solution team and serves as an expert in the MtC domain. In this role, the consultant designs processes within the MtC domain as part of the DBB programme, combining expertise in commerce, logistics, and finance processes.

Your responsibilities would include:

• Working closely with the Solution Design, Technology, Data and Controls workstreams of the Core Programme, in the delivery of an integrated solution; contribute to the management of interdependencies across workstreams

• Working closely with the Global Standing Organisation and the Global Sales, Global CS&L and Global Finance Function to incorporate the Functional standards and capabilities into the Core design, and with the respective Product & Platform owners to ensure an effective end-to-end solution, including the orchestration of transactions across Business Platforms

• Building relationships with OpCo Sales, CS&L and Finance teams to create engagement, improve the design and transfer understanding of the solution to the ultimate user base

• Ensuring the designed solution is fit for purpose and effectively tested from a functional and user perspective

• Working closely with the Business Change team to ensure the changes are effectively delivered and supported post-Go Live for the Pilot OpCos. This would include helping to design and deliver training, overseeing development of Standard Operating Procedures and supporting other transition tasks as required

You are a good match if you have:

• Education: University level

• Work experience: 5-8 years.

• Required work experience in field of expertise: Demonstrated experience in Customer Service & Logistics and/or commerce, exposure to cross-functional and complex international environment. Experience in large scale business transformation, preferable concerning the introduction of technology

• Fields of expertise: Expertise in Sales Order Management and Outbound Logistics processes; exposure to MtC solutions (e.g. order taking platforms, B2B and SFA platforms, SAP-SD) experience with data management and business process management. Local OpCo knowledge welcome.

• Understanding of how process design translates to systems designs

• Functional skills: Process (end-to-end) oriented thinking, combination of analytical and conceptual thinking.

• Excellent written and verbal English

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