Manager, Technical Project Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Technical Project Manager

Role: Manager, Technical Project Manager

Overview Advisors & Consulting Services (A&CS) is Mastercard’s global consulting and execution arm within Services, focused on helping clients solve complex business challenges and realize measurable value from Mastercard’s data, products, and platforms. A&CS partners closely with customers across industries, geographies, and stages of maturity to deliver strategy, insights, and hands on execution that drives growth, efficiency, and customer success.

Deploy is a core execution capability within A&CS, focused on the technical and operational delivery of Mastercard solutions for clients. Deploy teams work closely with Product, Digital Labs, and regional Account and Business Development teams to translate strategy and solution design into successful client implementations, ensuring that Mastercard products are deployed efficiently, securely, and at scale.

Operating within A&CS’s global delivery model, Deploy supports client engagements by providing hands on technical expertise, implementation leadership, and program execution capabilities. This enables A&CS to move beyond advisory work and act as an execution partner, helping clients accelerate time to value and achieve sustainable outcomes from their Mastercard investments.

Deploy AP is seeking an experienced Technical Project Manager, based in Japan, to support the delivery of a complex, technology-led client engagement. This role is responsible for driving end-to-end project execution—coordinating cross-functional teams, managing timelines, dependencies, and risks, and acting as the primary day-to-day delivery lead for the client. Working closely with technical architects, engineers, product teams, and client stakeholders, the Technical Project Manager will ensure delivery is structured, transparent, and outcome-driven, with a strong focus on quality, governance, and predictable execution in a client-facing environment.

Role:

• Manage the end-to-end delivery of multiple technical projects simultaneously, ensuring timelines, scope, quality, and budget are actively controlled across all engagements

• Act as the primary day-to-day delivery lead for client stakeholders, maintaining clear communication, expectations, and confidence throughout the project lifecycle

• Plan and manage integrated delivery schedules, dependencies, and milestones across parallel workstreams and teams

• Coordinate cross-functional teams including Solutions Architects, engineers, product specialists, vendors, and client delivery teams

• Drive technical delivery governance, including status reporting, RAID management, action tracking, and escalation where required

• Lead regular project ceremonies and forums (weekly delivery calls, checkpoints, SteerCo inputs, and readiness reviews)

• Ensure delivery readiness by supporting scope definition, resourcing plans, onboarding of team members, and transition from pre-engagement into delivery

• Proactively identify and mitigate delivery risks and constraints, balancing client priorities with technical and operational realities

• Track and manage commercial and contractual considerations, including effort burn, change control, and alignment to agreed statements of work

• Maintain a strong focus on quality, predictability, and outcomes, ensuring deliverables meet agreed acceptance criteria

• Partner closely with internal stakeholders to ensure delivery aligns with Deploy standards, best practices, and ways of working

• Support continuous improvement by capturing lessons learned and contributing to the refinement of delivery frameworks and playbooks,

• Manage bilingual stakeholder engagement across Japanese client teams and regional or global stakeholders

All About You

Qualification & Experience

• Proven experience delivering multiple concurrent technical projects in a client-facing environment, ideally within financial services, payments, digital platforms, or regulated industries

• Strong background in technical project management, coordinating engineering, architecture, product, and third-party teams across complex delivery landscapes

• Demonstrated experience managing API-led integrations, platform implementations, or digital channel builds, with the ability to engage confidently on technical topics

• Solid understanding of software delivery lifecycles, delivery governance, and structured execution in both agile and hybrid delivery models

• Experience operating within regulated environments, with awareness of risk, compliance, and governance expectations (e.g. banking or payments)

• Track record of managing delivery risk, dependencies, and change control across parallel workstreams

• Excellent stakeholder management skills, with the ability to communicate clearly and professionally with client, technical, and senior internal stakeholders

• Experience supporting or managing commercial aspects of delivery, including effort tracking, scope management, and change requests

• Strong organisational skills with the ability to prioritise effectively across competing demands and shifting client priorities

• Comfortable working autonomously in a client-embedded or hybrid delivery model

• Based in Japan with the ability to work on-site with the client as required.

• Business-level Japanese and English communication skills, with the ability to work across local and regional teams.

Preferred Skills & Attributes

• Knowledge of Mastercard’s digital products and solutions.

• Familiarity with Agile methodologies and product development best practices.

• Formal project management certification (e.g. PMP, PRINCE2, Agile / Scrum)

• Experience working with payments, card platforms, wallets, or fintech ecosystems

• Previous experience in a consulting, systems integrator, or embedded delivery model

Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.