Director, U.S. Mid-Market, Partnerships & AI Innovation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, U.S. Mid-Market, Partnerships & AI Innovation

Job Title: Director, U.S. Mid-Market, Partnerships & AI Innovation

Overview: The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce. We are seeking a seasoned Product Manager to help lead partnership commercialization and go-to-market execution for the Mid-Market Accelerator partner-led solutions. This role will play a critical part in scaling high-impact solutions, driving revenue growth, and expanding into new use cases by addressing unmet market needs. The ideal candidate brings a strong commercial mindset, analytical rigor, and passion for driving product growth. As part of a high-performing product team, you will lead key initiatives to execute go-to-market strategies, accelerate adoption, and ensure the long-term competitiveness of our solutions.

Role

• Regional Strategy & Market Insight

• Analyze customer needs, market trends, and competitive landscape to inform partnership strategy aligned with Mastercard priorities

• Define U.S. Mid-Market Accelerator strategy based on ecosystem dynamics and segment needs, including AI, cross-border payments, stablecoins

• Lead build vs. partner vs. buy decisions and drive regional execution

• Partnership Development & Structuring

• Identify, vet, and prioritize partners based on solution fit, strategic value, and operational readiness

• Support global teams in securing partnerships, including pricing, SOW alignment, program design and region needs fit

• Translate partner capabilities into scalable, productized offerings with clear issuer and segment requirements

• Commercialization & Go-to-Market

• Own GTM and commercialization strategy for the managed partnerships

• Develop business cases, manage pipeline, and drive opportunity prioritization and conversion

• Support issuer engagement through pitches, demos, and go-to-market assets

• Execution & Governance

• Secure regional approvals (e.g., Studio, budget) to enable commercialization and benefit deployment

• Lead cross-functional execution across product, legal, tech, marketing, and operations for successful partner launches

• Manage contract alignment, including issuer terms, partner commercials, and legal frameworks

• Delivery & Performance Management

• Partner with global partnerships and partner on end-to-end implementation with issuers and partners to ensure successful launch

• Track pipeline, forecasts, and Salesforce reporting with accuracy and discipline

• Monitor post-launch performance, identify optimization opportunities, and drive adoption

• Enablement & Cross-Functional Leadership

• Lead training and enablement for internal teams, issuers, and partners

• Act as a central connector for the region across stakeholders to ensure seamless program execution

All About You

• Proven experience in product management, partnership development, and GTM commercialization

• Strong understanding of the fintech ecosystem, with a focus on mid-market segments and partnership models

• Experience with B2B payments (card & virtual card, non-card), including areas such as expense management, AP/AR, cash flow, and acceptance preferred

• Demonstrated ability to engage customers and partners to drive adoption and deliver value

• Structured, data-driven problem solver with a track record of translating insights into strategic recommendations

• Results-oriented with a bias for action and urgency to deliver tangible outcomes

• Excellent communication and influencing skills, with ability to operate effectively across senior stakeholders and cross-functional teams

• Bachelor’s degree required; MBA or equivalent preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges Purchase, New York: $179,000 - $305,000 USD