Technical Analyst – Future Tech and Exploratory Projects

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area

• Working in a shared service organization

• Being a good team player and influencing others

• Process design and mapping, and business requirement gathering experience

• Communicating effectively, applying interpersonal skills and taking initiative

Role Summary A forward-looking role focused on innovation, emerging technologies, and future-ready TA solutions.

Key Responsibilities

Future Tech & Innovation

• Scan market trends and emerging TA technologies

• Evaluate tools/vendors and features within/outside of current Technologies

• Run demos and innovation pilots

• Contribute to future roadmap planning

Project Delivery

• Lead test-and-learn (especially AI-driven projects)

• Support complex deployments and configurations

• Drive end-to-end solution design

Skills & Experience

• Experience in independently leading HR tech, product innovation project in a global organisation

• Experience designing/ deploying AI technologies to large operations teams

• Experience working with:

• AI tools / automation / chatbots

• New vendor evaluations or tech pilots

• Exposure to:

• Market research/benchmarking

• Innovation programs or digital transformation

• Business case creation / ROI analysis / Risk and impact assessment analysis

• Strong storytelling or presenting ideas to leadership

• Strong communication with technical and non-technical stakeholders

• End-to-end technical project understanding

Supporto alla Relocation disponibile?

Nessun supporto disponibile per la relocation

Riepilogo business unit

Alla Mondelēz International, la nostra missione è fornire ai consumatori lo snack giusto, al momento giusto, preparato nel modo giusto. Ciò significa offrire una vasta gamma di snack deliziosi e di alta qualità che nutrono i momenti della vita, realizzati con ingredienti e confezioni sostenibili per i quali i consumatori possono sentirsi bene.

Disponiamo di un’ampia gamma di forti marchi internazionali e locali, tra cui molti nomi rinomati come i biscotti Oreo, belVita e LU; il cioccolato Cadbury Dairy Milk, Milka e Toblerone; le caramelle Sour Patch Kids e la gomma da masticare Trident. Siamo orgogliosi di mantenere la prima posizione a livello globale nel business dei biscotti, cioccolato e caramelle e la seconda posizione per le gomme da masticare.

I nostri 80.00atori e fornai si trovano in oltre 80 paesi e vendiamo i nostri prodotti in oltre 150 paesi in tutto il mondo. Le nostre persone sono stimolate a crescere e sono fondamentali per vivere il nostro scopo e i nostri valori.

Siamo una comunità diversificata che può far accadere le cose e farle accadere velocemente.

Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.

Tipo di lavoro

Contratto a tempo indeterminato

Service Operations (Delivery)

Global Business Services