Partner Technical Consultant

Partner Technical Enablement & Integration Support

• Serve as the primary technical point of contact for channel partners integrating with VIPMP APIs, fielding questions across sandbox and production environments.

• Execute and troubleshoot API calls using Postman (or equivalent tooling) to replicate partner issues, perform first-level triage, and unblock integrations quickly.

• Own the partner integration lifecycle end-to-end—from initial API onboarding through go-live—ensuring each partner achieves a seamless, high-quality integration.

• Create and maintain updated roadmaps, technical runbooks, FAQs, demo videos & reels, and integration guides that reduce time-to-value for new and existing partners.

• Help drive AI powered tools with partners to increase speed to adopt APIs and drive Adobe strategy.

• Train regional VIPMP rep or digital rep

Voice of the Partner — Feedback & Intelligence

• Act as Adobe’s eyes and ears in the partner ecosystem: monitor integration health, surface recurring issues, and identify emerging needs before they become blockers.

• Translate field observations into actionable requirements and feature requests for the Product and Engineering teams, helping shape the VIPMP roadmap.

• Track and report on partner adoption metrics, integration velocity, and issue trends to inform leadership decision-making.

Internal Alignment & Cross-Functional Collaboration

• Bridge Product, Engineering, and Sales by translating technical constraints into business language and vice versa.

• Support the Head of Global VIP Marketplace in preparing for partner events, executive briefings, and cross-regional alignment sessions.

• Collaborate with Program Managers on partner enablement materials, training content, and communication rollouts to ensure technical accuracy.

• Participate in design-level discussions for key initiatives (e.g., Flex Promo, Mid-Term Upgrades, HVD Migration, High Growth) to represent the partner integration perspective.

Growth & Scale

• Drive API feature adoption across the channel by proactively educating partners on new capabilities and best practices.

• Identify automation and tooling opportunities to reduce manual triage and accelerate partner onboarding at scale.

• Contribute to a partner health scoring framework that prioritizes intervention for at-risk integrations.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $147,800 -- $236,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $163,200 - $236,400

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.