Personal Assistant

We are currently seeking a highly trusted Personal Assistant who will report into the Head of Own Label Buying and ensure the smooth and efficient running of their busy business area.

About the Role

As a Personal Assistant, you will provide seamless, proactive administrative support to a Head of Department or Business Unit Director, developing a strong understanding of their priorities, working style and business needs. You will act as a key point of coordination, helping to manage complex schedules, communications and day‑to‑day operations while maintaining professionalism, discretion and attention to detail at all times.

Key responsibilities will include:

• Managing complex diaries, meetings and travel arrangements, ensuring priorities and deadlines are met

• Acting as a first point of contact for internal and external communications, handling requests professionally and efficiently

• Preparing and coordinating documentation, reports, presentations and meeting materials

• Supporting the smooth operation of the office through effective administration and coordination

• Building strong relationships across the business while handling sensitive information with confidentiality

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be an experienced and highly organised Personal Assistant who thrives in a dynamic, professional environment and enjoys supporting senior stakeholders. You will be confident managing multiple priorities at once, able to anticipate needs before they arise, and comfortable using your initiative to solve problems independently. You will communicate clearly and professionally at all levels, bringing a calm, discreet and service‑focused approach to everything you do. Above all, you will take pride in delivering high‑quality support and embodying strong values and professionalism in your work.

You will also have:

• Strong proficiency across Microsoft Outlook, Word, Excel and PowerPoint

• Excellent time management, attention to detail and organisational skills

• Proven experience providing administrative or PA support within a fast‑paced environment

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Permanent

Department: Own Label Buying (Kim Wolstenholme)