Mid-Level, Senior
Review, analyze and resolve customer application enquiries using sound engineering principles, ensuring compliance with business standards, procedures and delivery requirements
Provide technical support across the full Grid Automation portfolio, including Digital Control Systems, Substation Automation, Protection systems, RTUs, network management and OT cybersecurity solutions
Support Sales and Commercial teams in defining optimal technical solutions, product positioning, customer presentations and technical negotiations
Contribute to and complete formal technical tenders in line with customer specifications and business requirements
Deliver customer training on application, configuration and operation of Grid Automation solutions
Participate in customer meetings, site visits, seminars, conferences and industry events as required
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