Senior Director Community Finance - Underwriting & Portfolio Management

Senior Director Community Finance - Underwriting & Portfolio Management

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company—and a great place to work.

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment (CI&I), Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

Community Finance builds inclusive, thriving resident-centered communities that catalyze opportunity and promote well-being. The team originates debt and invests in the low income housing tax credit through proprietary and multi-investor fund structures.

The Underwriting, Portfolio & Loan Management (UWPLM) team is an integral part of Community Finance that is responsible for the risk assessment, evaluation, management, and administration of individual loans and investments and the entire portfolio. The team underwrites new affordable housing transactions, manage and administer the portfolio of debt and equity exposure, and ensure a scalable and well-managed business. The team endeavors to create an environment that supports efficient and impactful risk management.

Our ideal candidate possesses critical thinking skills, demonstrates the willingness and ability to provide effective challenge, strong risk orientation, strong analytical skills, concise verbal and written communication skills, high level of attention to detail, ability to manage internal and external relationship, ability to work independently and as part of a team, problem solving skills, risk management skills, as well as a high level of attention to detail and the ability to work independently and as part of a team. While serving in this role, it is expected that the incumbent will gain experience in all facets of departmental risk management, strategy and operations and proactively identify areas for process improvement. It is also expected that the incumbent will be a culture carrier and show initiative in maintaining a positive and harmonious work environment.

As a Senior Director, Underwriting & Portfolio Management (UWPM) Lead, you will lead different regions, a multifund function, and be a strategic people leader within the Community Finance Underwriting & Portfolio Management (UWPM) team.

You will be responsible for defining the overarching governance frameworks, managing emerging and current portfolio risks, driving commercial and business growth, and cultivating deep, long-term relationships with key internal and external stakeholders across the affordable housing ecosystem. This position requires deep credit expertise, sophisticated risk management capability, and a relentless focus on innovation, operational efficiency, and transformative people leadership.

Primary Responsibilities

Risk & Portfolio Strategy:

• Provide strategic direction and oversight for underwriting and portfolio management.

• Lead the analysis, assessment, and mitigation of risk at the portfolio, fund, and individual facility level for both debt and equity transactions.

• Lead credit and investment approvals, ensuring alignment with Capital One’s risk appetite and regulatory requirements.

• Oversee pipeline evaluation analytics to enable efficient closing, initial funding, and post-closing servicing in collaboration with Originations and Loan/Equity Administration leaders.

• Manage and conduct periodic portfolio and industry reviews to forecast and identify emerging themes, risks, and issues across Underwriting, Portfolio Management, Booking, and Servicing.

• Develop and maintain relationships with syndicators, developers, investors, and government agencies.

• Drive innovation and process improvements in underwriting, risk management, and portfolio management.

People Leadership & Industry Influence:

• Hire, lead, and mentor a high-performing team, fostering a culture of professional development, innovation, and operational efficiency.

• Partner with horizontal leadership to educate and develop associates on evolving market trends. Serve as a thought leader and brand ambassador for Capital One Community Finance at external panels, conferences, and industry convenings

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 12 years of experience in underwriting, asset management, portfolio management or any combination of the three in the field of affordable housing or commercial real estate

Preferred Qualifications:

• Master’s degree in Finance, Real Estate, or a related field

• Extensive experience in construction lending, LIHTC investment, syndication, or asset management

• 7+ years of people leadership experience

• Proven ability to lead teams and complex problem solving skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC: $245,100 - $279,800 for Agency UW & PM V

Chicago, IL: $245,100 - $279,800 for Agency UW & PM V

McLean, VA: $269,600 - $307,700 for Agency UW & PM V

New York, NY: $294,100 - $335,700 for Agency UW & PM V

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).